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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Since I use paypal I would rather NOT share my billing information
The flowers were delivered exactly on time and they were beautiful!
People who get these flowers are very pleased. My sister even asked which florist I used in Erie.
Easy and accessible.
Looking forward to seeing a "live" picture of the flowers once delivered. The flowers were lovely, thank you.
Excellent over all.
Thank you!
I placed my order early in the morning and paid for expedited delivery (which meant delivery should have taken place no later than 1:30pm) Around 3:30pm I received a voicemail from your customer service asking to call them. When I listened to the VM around 4pm I called in immediately. Your customer service agent informed me that the local florist didn't have the flowers needed to fulfill the order and therefore would not be delivered today. She offered to have them delivered the next day...REALLY? The importance of them being delivered on the same day was apparently lost on your company. Usually when someone actually pays to have delivery expedited, it means something.
Very easy to order flowers and they have always been very beautiful
Order was not only different from what was pictured and described, but it also arrived 4hours later than the time that I PAID to have it delivered by. Delivery driver was rude, and discourteous, but did at least inform me that I can get better service from the place he normally delivers for. Needless to say I will never place an order here again.
The order was placed and accepted with the same day delivery, but was delivered at 9pm next day after multiple inquiries to customer support. I assume that you should know if in the specific area you are not able to deliver in time and disclose this information to customer upfront. I also expect that if my order cannot be fulfilled in the promised time, you should be updating me automatically and provide the realistic expectations for the delivery time, and not cause me to contact your customer service multiple times.
With this said I must acknowledge that the customer service was very courteous and professional and provided responses in time. They also reimbursed me the same day delivery fee.
Thank you for correcting the problem, my daughter was very happy with her flowers.
I ordered the deluxe and I was very disappointed to see the size that was delivered it wa more like a small.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members