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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Paul b.
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April 19, 2015

Date of experience: April 19, 2015
Alvaro N.
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Good prices, seamless buying experience
April 19, 2015

Good prices, seamless buying experience. No complaints whatsoever

Date of experience: April 19, 2015
Maureen W.
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I thought there would be more flowers, not greenery.

Date of experience: April 19, 2015
Darin D.
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April 19, 2015

Date of experience: April 19, 2015
Manuela N.
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I have been trying to order these darn flowers for 3 darn days. I start by clicking REGULAR and that was around29 and when all is said and done the price jumps to34? Before shipping and taxes?!? How is this possible? If these flowers are as bad as the shrubbery that was sent to my mother I will be definitely taking my business elsewhere.

Date of experience: April 19, 2015
Rosemarie H.
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My mother was thrilled with the flowers, and the vase. She couldn't get over how beautiful they were. Thank you, and we will order form you again. This was our first experience with your company.

Date of experience: April 19, 2015
Mary L.
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Was great to get FREE shipping/delivery!
April 19, 2015

Was great to get FREE shipping/delivery! Nice bouquet for the price!

Date of experience: April 19, 2015
Jana H.
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I was never told about the $15 handling fee!
April 19, 2015

I was never told about the $15 handling fee! Sneaky... I would have felt better had you stated that upfront

Date of experience: April 19, 2015
Rebecca L.
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April 19, 2015

Date of experience: April 19, 2015
Beth A.
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Easy
April 19, 2015

Easy. Flowers were such a reasonable price compared with so many other sites. Thank you for coming through as far as price and delivery. The roses were beautiful and lasted almost a week.

Date of experience: April 19, 2015
seri j.
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It was a beautiful piece but looked nothing like what i ordered

Date of experience: April 19, 2015
sean w.
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Found the delivery fee excessive for a $30 flower Order considering they will deliver a $10 pizza for free.

Date of experience: April 19, 2015
Pam L.
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The on-line experince was fast and easy
April 19, 2015

The on-line experince was fast and easy. Hope the flowers are of good quality. The recipient is a real flower lover.

*****************************************************************
My friend loved the flowers and they were delivered within 4 hours after I ordered.
Very pleased with the service.

Date of experience: April 19, 2015
Timothy U.
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Kind of pricey, but they had great communication letting me know one of the flowers were unavailable in my area. Other flowers sites don't give you the that courtesy.

Date of experience: April 19, 2015
Heidi A.
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I ordered as a gift for a friend and she LOVED the flowers. Thanks

Date of experience: April 19, 2015
Jacqueline T.
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April 19, 2015

Date of experience: April 19, 2015
Paula L.
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The flowers arrived late
April 19, 2015

The flowers arrived late. I paid for a before 10:30 delivery but the were not delivered until 2 or after. I didn't call because I became extremely I'll the day they were delivered. The flowers we ok looking, but never fully opened and the petels are already browning severally.

Date of experience: April 19, 2015
Monica Z.
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I was verry satisffied
April 19, 2015

I was verry satisffied

Date of experience: April 19, 2015
JP M.
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I call c.s because I did not receive any confirmation as to the status of the order and I had paid for expedited service by 12pm. They attempted to call the flower shop twice with no response. I eventually confirmed receipt of the flowers from the recipient. She stated she was there all morning, left about 1pm and returned to find the flowers in the vase in front of the door, without wrapping/protection. Thank goodness the note was on the flowers. Your site stated that the flower may call the the number on file but she did not receive a call from the flower shop. I know the your company is not responsible for other peoples actions, but it doesnt help when your subcontractors arent up to par.

Thank you so much for the flowers, the great online experience, and ultimately a smile on my daughters face!

Date of experience: April 19, 2015
Regina B.
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Easy...
April 19, 2015

Easy...but was hoping to earn aa miles.

Date of experience: April 19, 2015