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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Sarah W.
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Easy to use website
May 5, 2015

Easy to use website. Flowers arrived on time. Will use again

Date of experience: May 5, 2015
sharon Y.
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I was disappointed with the vase that was used, not at all like the picture presented. Flowers appeared to be a bit skimpy as well...again, not really what the photo presented.

Date of experience: May 5, 2015
Debora W.
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It was difficult to pick a floral arrangement, because of all the beautiful arrangements you offer.

Date of experience: May 5, 2015
Tim D.
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Good selection..
May 5, 2015

Good selection. Very beautiful flowers. The only thing was it had a clear vase instead of a pink one, but still very nice. Thank you.

Date of experience: May 5, 2015
michelle l.
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Quite easy, customer friendly site
May 5, 2015

Quite easy, customer friendly site. The order that was send didn't look anything like the picture, the colors or the size. It was very disappointing.I specifically was looking for an Orange theme, this bouquet came up, and she was sent white, with speckles of orange, and deep fuchsia flowers. I paid extra for the premium bouquet, and she was delivered a medium. Very disappointed! :(. I have notified customer service, and they have offered to re send them, so we'll see what comes this time.

Date of experience: May 5, 2015
Linda F.
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It was a very easy site to order from
May 5, 2015

It was a very easy site to order from - when my order couldn't deliver on a Sunday the staff left a courteous message voicemail and email. The flowers though - I was very dissapointed. It really looked like leftovers put in a vase. This was for a memorial service so I was embarressed.

Date of experience: May 5, 2015
Laida E.
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Quick
May 5, 2015

Quick. Easy. Great selection in the website, however the flowers were wilted when they were delivered. While my friend thanked me for sending them she was distressed by their appearance.

Date of experience: May 5, 2015
Ira U.
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I completed my purchase from my phone it was pretty easy and very convenient.

Date of experience: May 5, 2015
Christine B.
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Haven't seen the flowers, as I sent then to someone else, but so far so good!

Date of experience: May 5, 2015
BPORTER R.
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I paid for my flowers to be delivered before 12 noon. They were delivered after that hour. I needed them so the recipient would be at her desk when delivered.

Date of experience: May 5, 2015
Nicole B.
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My order was accurately delivered and the flowers were beautiful!

Date of experience: May 5, 2015
Jay E.
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I paid the extra amount of money to be delivered same day as ordered, and they were delivered 6 hours after I ordered, and my mother was already gone for the day.

Date of experience: May 5, 2015
Kathy R.
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Flower prices are somewhat reasonable
May 5, 2015

Flower prices are somewhat reasonable --- start adding the shipping and processing it tends to get expensive

Date of experience: May 5, 2015
Noah F.
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Quick and precise delivery
May 5, 2015

Quick and precise delivery

Date of experience: May 5, 2015
Israel A.
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I recepient received the flowers yesterday 04:30pm, two hrs late even I paid $5:00 to expedite the delivery less the 4hrs. Consequently the recipient already left her work place.

Date of experience: May 5, 2015
pam n.
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The flowers are usually beautiful and fresh, I just hate that they have to assemble them.
This time my friend did not have to assemble them, which was great, can you tell me why she did the last time, but not this time?

The flowers were beautiful just like last time!

Date of experience: May 5, 2015
Michele Z.
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Experience was positive overall
May 5, 2015

Experience was positive overall. The issue with the magazine rebate was a bit confusing and felt a bit ingenuous.

Date of experience: May 5, 2015
Dee J.
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I had to contact the recipient to find out the plant was delivered why pay extra if the service level drops because you request same day delivery

Date of experience: May 5, 2015
Kimberly R.
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I was very excited to order flowers for my mother for mother's day. When she sent me the picture it wasn't like the picture that I ordered. The item I ordered stated that it would have a number of flowers including Hot Pink Matsumoto Asters, instead my mother received almost a dark purple color carnations. Carnations to me are cheap flowers and totally took away from the rest of the arrangement. I wouldn't have purchased this arrangement had the arrangements included the carnations. The arrangement on the website is also very round and packed together, my mothers arrangement looks like someone just threw flowers together and added what looks like weeds as a filler. I will definitely go directly to the florist to purchase flowers from now on, you really don't get what you pay for.

Date of experience: May 5, 2015
Sarah L.
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Easy laid out information and quick same day delivery, just what was needed on short notice. Recipient said flowers were beautiful so that's a win!

Date of experience: May 5, 2015