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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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SEAN M.
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YOU MAKE IT NICE AND EASY!
May 7, 2015

YOU MAKE IT NICE AND EASY!

Date of experience: May 7, 2015
Debora G.
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Prices are great and arrangements look beautiful

Date of experience: May 7, 2015
charu m.
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I was very happy with the order
May 7, 2015

I was very happy with the order. The website was easy to order from and the flowers were delivered on time to my mum whereby other delivery websites refused to deliver on the day i wanted as i ordered the flowers very late in the week. Would highly recommend this company and would definitely use them again in the future. Prices were reasonable too.

Date of experience: May 7, 2015
Ashley S.
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Great value for your money
May 7, 2015

Great value for your money

Date of experience: May 7, 2015
Richard K.
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Ordering was easy
May 7, 2015

Ordering was easy. Hope the flowers arrive on time

Date of experience: May 6, 2015
Josie F.
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The florist used flowers that looked like they were already wilted & not fresh. It's looks like they did their best to make it look like the picture, I'm just worried that the next order might not look nice

Date of experience: May 6, 2015
mark w.
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Thought the shipping and handling was very pricey

Date of experience: May 6, 2015
Arden h.
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My Mom was so very happy and says the bouquet is beautiful! Thank you so much :)

Date of experience: May 6, 2015
S R.
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Great Customer Service!
May 7, 2015

Great Customer Service!

Date of experience: May 6, 2015
Susan g.
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You need a number to call back on that goes to a different area when you are returning your call. I had to wait 30 minutes to find out that you had already changed the order to something similar - I really had no need to call back but message was not clear - I will say you did a WONDERFUL job plus! Thanks since this was a hard time for my daughter in law and her family.

Date of experience: May 6, 2015
Pat I.
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I'm not sure what time the plant arrived
May 7, 2015

I'm not sure what time the plant arrived. It would be nice if your online order process had a way for the customer to put in some text for additional information. I could have requested delivery by 6 PM (no guarantee expected). My family said the plant was BEAUTIFUL, Thank you!

Date of experience: May 6, 2015
Shreena N.
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First order i entered i did wrong and was able to get it resolved asap

Date of experience: May 6, 2015
Jo X.
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Very pretty choices and ease of ordering!
May 7, 2015

Very pretty choices and ease of ordering!

Date of experience: May 6, 2015
Lorraine H.
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Even though the delivery was a couple of hours later then what was stated when I purchased the flowers when they were delivered I was very pleased the flower arrangement was absolutely beautiful and very fresh. I would recommend this Website to anyone who wants to send flowers to their love one's or friends.:-)

Date of experience: May 6, 2015
Kyle K.
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I enjoyed your services
May 7, 2015

I enjoyed your services.

Date of experience: May 6, 2015
Mike W.
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Was easy and kind of fun
May 7, 2015

Was easy and kind of fun.

Date of experience: May 6, 2015
Carlos O.
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Highly Disappointed to the extent of feeling uncomfortable with the poor and neglecting service provided by this company.

Flowers ok, balloon was fine too, and the chocolates also were good.

On the other hand, the Birthday card that I supposedly sent to my Girl Friend, on this very special date was a DISASTER. Based on a text full of random numbers, I can conclude that your company does not have a software to detect when the cards are written on other languages rather than English. What is worse, they don't check what goes out of their printers. In this case, my Chinese message was completely modified/replaced by a bunch of numbers.

I believe the message in a dedicatory card is as important as the flowers themselves. Which in this case, made me look uncomfortable in front of my loved one, bringing confusion from a card with no message and bad timing.

It's no my Duty to post about my experience for others can avoid either writing in other languages, paying rush fees, or using this company's services at all.

Thanks in advance for your attention and sorry for the negative comments but we all should learn of this experience.

Date of experience: May 6, 2015
Brian M.
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Good as of now lets see if she is blown away.
Thye looked really good... Thanks

Date of experience: May 6, 2015
Cassandra Z.
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Loved it
May 7, 2015

Loved it. Got the delivery fee waived and it was easy to order. I hate that I've been using ProFlowers and 1-800 Flowers for so many years.

Date of experience: May 6, 2015
Jeannine B.
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I loved the experience!
May 7, 2015

I loved the experience! It was the best!

Date of experience: May 6, 2015