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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ordering process was very simple and complete.
I ordered flowers for Mother's Day and first UPS leaves them in the hot sun, and then when I take them out the box 2 or 3 buds are broken. Then they tell me they're going to give me 20% back as a refund. This is unacceptable. You've not only ruined my surprise for Mother's Day. You ruined most of my day trying to contact you to complain about this sh*t
They can't answer the phone, that's how many calls are coming in (I assume complaints). Person that did answer was very nice. Still no flowers delivered. Now I wait until tomorrow. Lets see what happens then.
It was good. Bit pricey.
The first order was horrible!I contacted customer service and they responded right away and couldn't apologize enough.The next day they replaced the first order and it was a much better arrangemnt. The first one looked like someone went to the grocery store and got a week old bouquet and stuck it in a vase!My friend said the 2nd arrangement was so much better than the first and she was very pleased with the 2nd. Best customer service I have ever dealt with, will use this service for all my flower needs.
Fast service but product was not what it looked like online. I ordered a bear abd it was 3 sizes smaller with balloon. Embarrassing to send. Would never send this. Looked like $1 store bear.
Great, fast service
Thanks
Perfect service and time delivery
Sent same day- they had the flowers by 5 pm. My mom said they were beautiful!
Great selections, on time delivery, fair pricing
I had a bright and cheerful arrangement sent to my mother for Mother's Day this week. The arrangement was close to expected from picture. It was delivered on time, however, my mother did not realize it had arrived until the next day when I asked her about it since it was left on her porch. Would have been nice if they had followed up. Overall good experience, I would order again.
Xo
Poor phone customer service
Smooth transaction. Super user friendly website! Thank you!
I did not receive a return phone call when I needed it ASAP. Also, placed my order early but the recipeint did not get it until very late yesterday. Poor customer service and delivery especially since I paid extra to have it delivered the same day. I willnot be doing business with Amy's Flowers again. My phone number is *******998 if you ahve any questions, apologies, etc. for me.
Amazing company!
No blue flowers :(
If this is done today as promised, I will surely use your site often.
Easy and nice experience:-)
This was the first time I used this service for a surprise delivery. Everything went very well and my friend was very happy with my gift.:-)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members