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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was easy, clear and quick. Nice discount too.
Excellent Service and i will recommend to others. Might be a good idea to advertise on a larger scale, maybe a TV commercial could generate more customers in Australia as your products are reasonably priced.
I originally gave my experience 5 stars, however, I changed my ratings dramatically after my shipping experience. When I filled out the shipping information, I paid for the early shipping before 1 p.m. because the gift was for someone who was leaving in the afternoon. The flowers arrived at 2 p.m., and completely defeated the purpose of the gift. Extremely disappointed.
I love how streamlined and easy it was to navigate the products. I was also blown away by the amount of same day options you had, not even some of the big online providers could compare. I will be sharing this experience as long as the quality of the flowers is great.
After delivery report:
The lilies didn't even look close to blooming, the other flowers looked sick and weak. I understand I ordered same day, but my wife deserves better than the remains in the bucket as a surprise gift.
There was a nice variety...its a little deceiving to see 20% off use a code 11G and when you get to the purchasing section the original price shown is already at your 11G pricing.
I received a picture of the plant I ordered for delivery, and thought it didn't look professionally finished. The bow was an oversized ugly brown color, and the fresh flowers were three over-sized carnations, different colors, and the water feeders were visible. I can see flower bunches or carnations in a cluster but these were just jabbed in around the plant. Kinda crazy looking and who uses brown ribbon? Wish we had options and that it looked like the photo.
You should tell people ahead of time what the service fee is
Easy to use web site. I had tried some others and hit a brick wall. The flowers for our kids wedding g anniversary were gorgeous and cost effective. I am very pleased. Highly recommend.
I need care instructions
I would have given all 5 stars except I was extremely disheartened by the additional14.99 Service fee that was added on without explanation on the final order. That is not good customer service. It is not mentioned ANYWHERE, it is just added in after you enter your payment info. Very dissatisfied.
Thanks again!
Acceptable
Thanks u guys are great
I was not the recipient of the item! It was a gift to another entity. She was very pleased and stated that she was so pleased that in the future she would contact your local florist rather than the one she had formerly used.
The arrangement was pretty. Not sure why I could get 12 or 18 roses with same-day service but not 24.
Not sure the delivery actually occurred in the 4 hour timeframe I paid extra for.
My order was delivered on time - the recipient sent me a photo & we were both very satisfied - thank you very much - I will use your service again!
Easy and quick. Thank you
Pretty easy to navigate.
Paid extra for expedited delivery BEFORE NOON...did not arrive as promised by the time. Should not charge extra if you cant guarantee time frame
OVERALL I WOULD SAY WAS GREAT SUPRISED MOM
Lovely flowers and fast service but the service and handling fee was a bit ridiculous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members