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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Didn't look like the picture but it still looked nice
Excellent
Simple and quick. Delivered as promised.
Easy and very pleasant
I ordered $67 bouquet from this site. Here is my experience:
1. They did not provide order confirmation
2. They did not deliver the $5 balloon they charged for
3. The bouquet size was very small
4. When I contacted the customer service they made no attempt to contact the delivery person to check if the balloon was delivered
5. They looked at the picture that I sent them and told me that they are able to see the ribbon to which balloon must be tied
6. When I sent them another picture they told we are sorry and will give $5 back.
7. When I told I want it to be delivered, they simply refused.
I am very dissatisfied with the service and quality of products that were delivered. I do not recommend this to anyone.
Product was delivered in the evening. I did do 3 followups to confirm order will be delivered.
Delivered timely and product was as pictured online.
This is the 3rd time I have ordered from you and the 3 rd time they were not delivered on time. Then I have as told I would be upgraded to a larger arrangement and then saw the picture I was offended by what was sent if that was the larger size.
Nice last minute gift
Excellent.
On initial delivery some of the flowers were dead. The arrangement was not what I ordered. Contacted customer service and on rede livery still no better. Will be requesting a full refund
I ordered $67 bouquet from this site. Here is my experience:
1. They did not provide order confirmation
2. They did not deliver the $5 balloon they charged for
3. The bouquet size was very small
4. When I contacted the customer service they made no attempt to contact the delivery person to check if the balloon was delivered
5. They looked at the picture that I sent them and told me that they are able to see the ribbon to which balloon must be tied
6. When I sent them another picture they told we are sorry and will give $5 back.
7. When I told I want it to be delivered, they simply refused.
I am very dissatisfied with the service and quality of products that were delivered. I do not recommend this to anyone.
The flowers received was nothing like the picture and missing flowers and their was a purple ribbon instead of rafia not at all what i paid for i could have gotten a bunch of daisies at the local grocery store if thats what i wanted
I have used fromyouflowers.com before and chosen the Florist Design Bouquet option. Previous orders were beautiful, an absolutely phenomenal value for the flowers provided. Those orders were actually purchased as the "Regular" selection and both the recipients and I were completely blown away by the quality and quantity of flowers provided. THIS order was chosen as the "Premium" selection, and the arrangement delivered was staggeringly pathetic. The arrangement had very few flowers and they did NOT appear fresh or in any way striking. I would not have paid the "Regular" price for them out of a grocery store much less the "Premium" price for them that I gave. I am beyond disappointed and I feel that my recipient was underwhelmed by the arrangement, hardly the impact I intended.
Beautiful arrangements and easy check-out.
Fast and easy
It was easy, clear and quick. Nice discount too.
Excellent Service and i will recommend to others. Might be a good idea to advertise on a larger scale, maybe a TV commercial could generate more customers in Australia as your products are reasonably priced.
I originally gave my experience 5 stars, however, I changed my ratings dramatically after my shipping experience. When I filled out the shipping information, I paid for the early shipping before 1 p.m. because the gift was for someone who was leaving in the afternoon. The flowers arrived at 2 p.m., and completely defeated the purpose of the gift. Extremely disappointed.
I love how streamlined and easy it was to navigate the products. I was also blown away by the amount of same day options you had, not even some of the big online providers could compare. I will be sharing this experience as long as the quality of the flowers is great.
After delivery report:
The lilies didn't even look close to blooming, the other flowers looked sick and weak. I understand I ordered same day, but my wife deserves better than the remains in the bucket as a surprise gift.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members