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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Did not deliver what I ordered, sent substitute.
Im curious as to why I use a local shop in the same zip code, and I get a15.00 charge? Also when I chose your website, it advertised same day delivery and then I had to pay more to get it delivered today.
Easy, FAST
I thought the arrangement was slight for the amount paid.
Whatch out! Large hidden handling charge.
I should have checked this site first. Ordered flowers May 6th - never delivered! Emails don't go through and it takes 15 minutes to get customer service on the phone. Got a hold of them on May 19th and they said they would send the flowers out again. HA! Now its May 26th and they are arguing that the flowers were delivered. They said they would upgrade the order and have it delivered today. WOW, really! Stay away from this company!
Great and easy to do. Thank you for your services.
Great deal; great service.
Extra charges should be shown up front. There was no option for special directions/notes. I already provided my email address during ordering, but I have to provide it again for follow up?
A picture of the flowers was sent to me. It was nothing, absolutely nothing like the picture shown on your website. Extremely disappointed.
The shopping experience was easy. The delivery fee is a bit high, but since I got a Bing discount, that was fine. I was sent a picture of the flowers. They looked lovely. However, the yellow roses were replaced with white, and it seemed a bit more purple than blue (it was a blue skies theme, and I thought there would be more blue flowers). Overall, however, the arrangement was beautiful and the delivery time was faster than expected. I will use this service again if I can get a discount, given the $15 delivery fee. It would be a good idea to let customers know if flowers are going to be chosen at the discretion of the florist.
Found the website very user friendly and flowers were delivered when we hoped they would be. We had upgraded to the premium version of our choice and when we saw what had been delivered, felt it was significantly smaller and had fewer flower types than the flowers pictured on the site. I.e. - there were no roses in an arrangement that distinctly showed roses in the picture. Don't believe we were given the premium version, as the size was barely what the regular version was supposed to be. Might or might not return to this site, though we were happy with ordering experience and prompt delivery.
Very easy and hopefully the recipient will be happy when she received this gift.
I ordered this out of state.Thank you for such speedy delivery! :)
Again flowers were not exactly as ordered but they were enjoyed
Delivered as promised
THE EXPERIENCE WAS GREAT. I TOTALLY LOVE YOUR SELECTION OF FLOWERS ARRANGEMENT.
The staff did a great job with a solution for the problem that arose.
All was good
Excellent floral arrangement
Recipients said the flowers were stunning
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members