On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The flowers were delivered to the wrong hotel, so the recipient has to pick them up. However, the flower arrangement was very beautiful!
Additional fees were unexpectedly high
N/a
It was easy to use and delivered on time
I like the price includes the vase and card. I was hoping for a bigger bouquet since I bought the premium. They did send pretty flowers.
It was so good. My mom absolutely loved them, she was so surprised.
Just would like to verify that it will be delivered today.
I ordered a beautiful bouquet of flowers for my best friend's 30th birthday. I placed the order in the morning and was told they would be delivered that same day (which was her actual birthday, a Friday). I received a call from the company at 5PM that the local florist could not deliver the flowers in time, and I was receiving an upgraded bouquet to be sent the next day and a same-day fee refund ($2.99). The next day, a Saturday, I received another call that there were no local florists open to make the delivery, so the flowers would go out on Monday. They gave me a discount and proceeded with the upgraded bouquet. I was SO disappointed that the flowers didn't arrive on time, and I really hope they are able to fix that part of the service. However, keeping in contact with me, and offering upgrades and discounts was a very exceptional way to handle the situation. My friend received her flowers on Monday and was thrilled with how beautiful they were. Overall, everything turned out fine and because of the way they handled their mistake, I will probably order from them again. Also keep in mind that above the price of the bouquets, there are many additional fees that change the price quite a bit.
My wife was happy
Employees do not communicate between one another...
They were delivered very quickly and that was really important to me.
Love the services
I have ordered flowers from you many times and it is very easy to use your site and the quality of flowers are wonderful.
For the price I paid they were just a little on the bare side. When you spend that kind of money you want to be wowed just a little bit more. The recipient enjoyed them though so thats what matter the most.
Have used this site several times and have not been disappointed.
Fast and easy
Everything went smoothly. Thanks.
Amazing job! Fast delivery!
The arrangement was amazing. The services was amazing. Thank you for your service.
Great a little pricey
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members