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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Didn't like the handling fee added at the very end of the checkout. All online flower shops do it.
Flowers were for my sister...birthday.
She was very please with them and sent a pic via text. The flowers and balloon looked great. Y'all did a great job with them.
Was not what was ordered called and got 2nd delivery still not correct
The flowers I ordered for Mrs. Tanner were in a small pot, when I ordered a floor plant, deluxe. What I ordered and paid for, was not delivered. Also, was advised by the deceased daughter, that there were no blooms on this plant. It was leafy, yes, but blooms were brownish! This is very embarrassing!
My delivery was guaranteed for Friday, May 29th in the morning (I paid for rush delivery, within 4 hours). I was never contacted that the delivery was not going to make it there on time until I found out from the recipient that there was no delivery. It was supposed to be a surprise.
I rescheduled for Monday delivery and the customer service folks were helpful in that aspect, though I should have received a notice that the flowers were not going to be delivered by the promise timed. They were just going to deliver them that day, which would have meant they would have sat outside the door for the entire weekend. Luckily I caught the issue myself and rescheduled.
The Flowers were beautiful, however, the not was spelled incorrectly "Your" instead or "You're" as I specified. And the handwriting was sloppy.
Flowers didn't look the same as in photo, but I guess that can't be helped.
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Overall my personal experience has been frustrating with Customer Service, the slow response for refund or questions re: delivery, etc. However I believe it depends on whom you speak with. I think once the kinks are worked out with rude, inept service, it will improve greatly. I also believe that it all depends on what florist you have contracts with throughout the state of your customers, to the degree of quality of their orders, with both quality, delivery. If you strive for the best florists, you will have more customers who will be repeat customers and your overall rating will increase. So far, you take your chances with whether or not the arrangement is as you see, the quality and whether you are buying that or a thrown together bouquet of whatever by inexperienced "florists", etc. I've stayed a customer for now and have seen some improvements.hope it continues to improve in the quality of service customers deserve. Aim for 5 Stars..
Good transaction
Ordered candy basket, types of candies did not match picture.
Customer received order and his secretaries loved it.
I called customer service about the problems we had with our order. The arrangement was disappointing and lackluster to say the least especially after we paid for an upgrade
I ordered flowers for my God Daughters graduation and went to several online flower delivery services but kept on coming back to your site and ordered them from you. My God daughter received the flowers and was so surprised. She said they were beautiful. Thank you for making her graduation day that much brighter.
Very user friendly and I love the Amazon, Paypal and Google options!
Great job. Order was timely and the arrangement was beautiful.
It certainly was smaller than anything I have ever paid that much for but perhaps it is a better product. I'm satisfied though.
The two flower deliveries were delivered on time and both flowers arrived in beautiful condition.
Quick & easy. Hope the arrangement that arrives looks like the picture...
Was a breeze. Very easy site. Hope the arrangement looks awesome./ scratch all that...the bouquet was NOT what I ordered. I paid extra money for the premium and the bouquet looked like it cost about $20. I was very dis-satisfied. It was the worst ever. I will NOT recommend this website to anyone.
Was for a friend whose sister had just died. She sent me a picture and the backet of plants was just like the advertised image. Delivered right on time and my friend was so pleased with it.
Second time I've requested flowers to be delivered the same day and I've received a call that they would be unable to deliver until the following day.
I paid extra for the deluxe flowers as well, they were very pretty but I was expect more flowers and less filler greens.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members