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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marianna C.
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The arrangement was very pretty and arrived when I requested. This was my second experience ordering from this website and have been pleased each time.

Date of experience: June 4, 2015
Melody C.
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The receiver of the flowers were happy
June 4, 2015

The receiver of the flowers were happy

Date of experience: June 4, 2015
Yolanda M.
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I felt like there was more greenery in the arrangement than the picture showed. Other than the hospital throwing the arrangement away (on 6-3-15) without our knowledge and/or consent, I was overall very satisfied.

Date of experience: June 4, 2015
Judeleen Y.
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The arrangement was too small for the total price.

Date of experience: June 4, 2015
Christine G.
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Quick, easy service
June 4, 2015

Quick, easy service. Not sure what the flowers looked like as they were gift, but happy with the ease of my order.

Date of experience: June 4, 2015
Roger F.
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Everything was just as I ordered!
June 4, 2015

Everything was just as I ordered! Very good job!

Date of experience: June 4, 2015
Nancy K.
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I'm waiting the 50%refund of the order because It wasn't the one that I choose and they tell me they are going to refund me the 50%

Date of experience: June 4, 2015
Joanna N.
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I paid to have the flowers delivered the same day and they were delivered the following day. They did not look fresh and have not lasted very long. I would expect them to last longer than 5 days. It appears that they sat on a truck overnight instead of being delivered same day.

Before ordering and up until the final step of the process the $14.99 handling charge was never mentioned unless it was in the small print and I missed it.

Very disappointing.

Date of experience: June 4, 2015
Joyce T.
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As long as the delivery gets a beautiful piece as the picture. Thank you. Everyone said it was gorgeous...Thank you. Have a good day...Oh we will have another one coming soon...

Date of experience: June 4, 2015
John J.
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Would not use service again
June 4, 2015

Would not use service again. There nobody to speak to. If you email them which is the only way I was able to communicate with them and still they were unable to provide me with any info regarding my order...

Date of experience: June 4, 2015
Gabriel E.
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The order was not really the size that was posted on the website.

Date of experience: June 4, 2015
Kyle E.
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Delivered flowers even though building was hard to find! Thank you!

Date of experience: June 4, 2015
Debra N.
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Great customer support!
June 4, 2015

Great customer support! Timely responses to my emails! Excellent service! Beautiful product my mother received! Thank you! I will most definitely use this sight again for any floral needs!

Date of experience: June 4, 2015
Caren H.
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Thank You!
June 4, 2015

Thank You!

Date of experience: June 4, 2015
Kimberly F.
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Great, very fresh flowers
June 4, 2015

Great, very fresh flowers

Date of experience: June 4, 2015
Lenora M.
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It was smooth!
June 4, 2015

It was smooth! Love the large selection & great rates!

Date of experience: June 4, 2015
George p.
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Little pricy deliver but nice flowers
June 4, 2015

Little pricy deliver but nice flowers.

Date of experience: June 4, 2015
Debra M.
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The arrangement did not have any blue flowers as stated (white and blue), only white.

Date of experience: June 4, 2015
Nancy D.
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The first order sent was not the correct one. The person I talked to in Customer Service corrected and the right flowers were sent the next day. Thank you.

Date of experience: June 4, 2015
Julie I.
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Very happy with the order and the ordering!
June 4, 2015

Very happy with the order and the ordering!

Date of experience: June 4, 2015