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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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lena p.
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Quick and helpful customer service
June 5, 2015

Quick and helpful customer service.

Date of experience: June 4, 2015
Jerry L.
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Excellent
June 5, 2015

Excellent

Date of experience: June 4, 2015
Angela O.
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My Sister was very happy with the beautiful "Get Well" flower arrangement I sent her. Service was quick as promised. I called and ordered early morning, and she received them just a few hours later. I'm sure they will brighten up her hospital stay.
Thank you for your excellent service.

Date of experience: June 4, 2015
Joseph L.
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The flowers were absolutely beautiful
June 5, 2015

The flowers were absolutely beautiful. The first comment my wife made upon receiving them is that the arrangement was the most beautiful she had ever seen. I had them delivered to her for our 60th wedding anniversary. I never had flowers delivered like this to my wife before but after this experience I certainly recommend it to others for any special occasion. It's so personal and special and the element of surprise makes it one of the best gifts you can ever give your wife or sweetheart especially since you get to write your own very special card. For the girl you love this is a gift she'll never forget and one that she'll be happy to tell her friends about.

Date of experience: June 4, 2015
Chris L.
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I was compensated for my order being delivered a day late but when she received it, her name was spelled completely wrong. This doesn't look good to a person I am trying to impress.

Date of experience: June 4, 2015
Karen K.
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Still think delivery charges are to high
June 5, 2015

Still think delivery charges are to high. Like getting the occasional discount offers which makes the delivery charge a bit more bearable.

Date of experience: June 4, 2015
Carol A.
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So far so good hope the recipient vry happy with arrangement and delivered on time

Date of experience: June 4, 2015
Clara W.
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The ordering was quick & easy
June 5, 2015

The ordering was quick & easy. Granted I did order late Sat night for a Sunday delivery. Received an e-mail unable to deliver until Monday. (Flowers were for a funeral on Monday) If I had it to do all over again, I would call a local florist directly. They did apologize & upgrade my arrangement.

Date of experience: June 4, 2015
Gina C.
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My flowers were beautiful however they were not delivered on time. I chose this site because there was the ability to send flowers over the weekend but then they were not delivered until Monday which was disappointing. I would state more accurate delivery availability before people check out so they can better prepare. Customer service was very nice tho and upgraded my bouquet. If the delivery issue was fixed I would use this site again.

Date of experience: June 4, 2015
Colleen J.
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Extra charging for same day delivery of 2.99 and handling of 14.99 sure hikes up the price unexpectedly.

Date of experience: June 4, 2015
Cristina p.
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It was inexpensive and easy the delivery was extremely fast and right on time for a dear friend with leukemia it arrived right after his procedure and made him smile the balloon bouquet was perfect

Date of experience: June 4, 2015
mallory J.
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I emailed customer service
June 5, 2015

I emailed customer service. Issues with extremely late delivery time and improper customer service afee calling the store.

Date of experience: June 4, 2015
Carmela V.
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My daughter and her husband loved the basket of candy. I appreciated that it was next day delivery.

Date of experience: June 4, 2015
Deanna S.
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Good
June 5, 2015

Good

Date of experience: June 4, 2015
Kim S.
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I ordered flowers as a gift for a friend
June 5, 2015

I ordered flowers as a gift for a friend. It worked out fine...

Date of experience: June 4, 2015
Brian W.
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Easy and item was beyond expectations
June 5, 2015

Easy and item was beyond expectations. Thanks!

Date of experience: June 4, 2015
JML F.
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Flowers were pretty with great price
June 5, 2015

Flowers were pretty with great price

Date of experience: June 4, 2015
Leah A.
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My plant was not as big as I thought it was going to be

Date of experience: June 4, 2015
Diana B.
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I love your products and have order from you before for my Mother and Mother in Law. I just wish your shipping prices were a little cheaper. Plus, the picture showed purple flowers and there were none when my mom got them. Was disappointed

Date of experience: June 4, 2015
Hector O.
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It was a superbly smooth process, thanks!
June 5, 2015

It was a superbly smooth process, thanks!

Date of experience: June 4, 2015