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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gennaro C.
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The delivery driver was excellent
June 5, 2015

The delivery driver was excellent. Went above and beyond to make sure my flowers were delivered on time.

Date of experience: June 5, 2015
Jackie W.
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I selected the florist designed bouquet and it came out lovely

Date of experience: June 5, 2015
Michael M.
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Site claimed that submitting order before 9:00 AM on Saturday would result in the delivery around noon. My friend was discharged from the hospital on Monday at 4:00 PM and still no flowers delivered! I had no idea there was an issue until Monday at 11:00 AM. THIS WAS UNACCEPTABLE! I don't care how many $10 off coupons you send I cannot trust you to timely deliver a rock to a creek let alone fliwers requiring sencativity and timing! Get lost losers!
Mike

Date of experience: June 5, 2015
Therese A.
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A nice arrangement was sent, but not what I ordered

Date of experience: June 5, 2015
amber P.
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They get you with the hidden 14.99 fee!
June 5, 2015

They get you with the hidden 14.99 fee!

Date of experience: June 5, 2015
Gail F.
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I hope all gets delivered ok
June 5, 2015

I hope all gets delivered ok - the ordering seemed easy. Handling charges a bit high.

Date of experience: June 5, 2015
Cleveland G.
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Was surprised at the service charge-not the amt, just that there was one.

Date of experience: June 5, 2015
Nancy K.
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My mother said the roses I had sent for her birthday were beautiful and nicely packaged. They were delivered by UPS on the day requested. She's happy. I'm happy.

Date of experience: June 5, 2015
Russell l.
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I found your site to be very easy to use in this difficult time we are going through. The flowers were beautiful and helped at this sad time.

Date of experience: June 5, 2015
katherine b.
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Yourservicd was good but the flowers were not as nice asthe picture and they delivered and never called rec. Left at officebuilding

Date of experience: June 5, 2015
mark b.
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No problems, as long as the flowers arrive ok

Date of experience: June 5, 2015
Stephanie D.
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I do think that that prices are a bit much for the size of the item...

Date of experience: June 5, 2015
CHRIS V.
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The recipient loved the arrangement
June 5, 2015

The recipient loved the arrangement.

Date of experience: June 5, 2015
Janeen C.
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This was a 2nd chance to get it right
June 5, 2015

This was a 2nd chance to get it right. The last order I placed was lost for a couple of days and I had to keep calling. They came through with flying colors

Date of experience: June 5, 2015
Mildred C.
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Mrs Evelyn Vail received the flower I order on time and she called to say they were absolutely beautiful.
Thank you.

Date of experience: June 5, 2015
Eugene R.
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I used this site to make a last minute order, and paid for a guaranteed delivery. Didn't happen, came a day late. A $4 refund doesn't mean much when your flowers weren't on time.

Date of experience: June 5, 2015
Denise N.
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Dish garden was very nicely put together
June 5, 2015

Dish garden was very nicely put together. It came in a basket which was nice, but in the picture it was shown in a ceramic type bowl. The person that received this really liked it.

Date of experience: June 5, 2015
Steven B.
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Great products and also great customer service

Date of experience: June 5, 2015
Nikki R.
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Best value online!
June 5, 2015

Best value online!

Date of experience: June 5, 2015
Jimmy c.
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Easy ordering for someone special
June 5, 2015

Easy ordering for someone special

Date of experience: June 5, 2015