Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

steven W.
0 reviews
0 helpful votes
Follow steven W.
Unfollow steven W.
Share Review
Report Review

The arrangements matched the pictures on the site and were delivered promptly thank you.

Date of experience: June 11, 2015
Jack B.
0 reviews
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review

Satisfactory on all counts
June 12, 2015

Satisfactory on all counts.

Date of experience: June 11, 2015
chris b.
0 reviews
0 helpful votes
Follow chris b.
Unfollow chris b.
Share Review
Report Review

So far is was quick an easy
June 12, 2015

So far is was quick an easy

Date of experience: June 11, 2015
Kathy M.
0 reviews
0 helpful votes
Follow Kathy M.
Unfollow Kathy M.
Share Review
Report Review

...
June 12, 2015

Date of experience: June 11, 2015
Kristen O.
0 reviews
0 helpful votes
Follow Kristen O.
Unfollow Kristen O.
Share Review
Report Review

I paid extra to have my arrangement delivered in the morning. I wanted it there when the family came for their private viewing. It was not. It did not arrive until around noon when the service was starting.

Date of experience: June 11, 2015
Jon M.
0 reviews
0 helpful votes
Follow Jon M.
Unfollow Jon M.
Share Review
Report Review

Got flowers
June 12, 2015

Got flowers

Date of experience: June 11, 2015
tracy m.
0 reviews
0 helpful votes
Follow tracy m.
Unfollow tracy m.
Share Review
Report Review

Great experience
June 12, 2015

Great experience.

Date of experience: June 11, 2015
Nancy S.
0 reviews
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

So easy and the flowers are always fresh and beautifully arranged

Date of experience: June 11, 2015
Benjamin V.
0 reviews
0 helpful votes
Follow Benjamin V.
Unfollow Benjamin V.
Share Review
Report Review

It is so easy
June 12, 2015

It is so easy

Date of experience: June 11, 2015
Melissa R.
0 reviews
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

I purchased these flowers as a surprise for someone special for a specific day/event. Initially I was thrilled that I was able to find what I was looking for and have it delivered on short notice. My date was confirmed in a time frame that worked, that day came and the product was not delivered. Since this was going to a business I unfortunately had to confirm with the recipient if the product was delivered. I was very disappointed to learn that as of 5pm, the end of the delivery window, that it had not been delivered. I sent an email to find out what happened, because you can't call if it's been less then 24 hours, to get an email back saying it would be investigated. I then received a second email saying the local florist that was being used had already closed for the day and I would have to wait until they could confirm what happened. So the following day I get another email stating my product would be delivered that day with a complimentary upgrade for the inconvenience. Well the product arrived and had none of the flowers that were pictured on the website! I chose an item with sunflowers and lilies and many colors throughout, what was sent had carnations and daisies and wasn't nearly as full as the photo online. I'm really disappointed to have not only not been able to present my gift during the special event that was planned but also not even received what was ordered. Plus I had to spoil the surprise by asking if it was delivered. I will not ever use this site again.

Date of experience: June 11, 2015
carol Z.
0 reviews
0 helpful votes
Follow carol Z.
Unfollow carol Z.
Share Review
Report Review

All the fees should be displayed from the begining of the purchase process not at the end.

Date of experience: June 11, 2015
Paula J.
0 reviews
0 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

The flowers faded very fast
June 11, 2015

The flowers faded very fast. Did not like the flower selection. Will not order again.

Date of experience: June 11, 2015
Shelly V.
0 reviews
0 helpful votes
Follow Shelly V.
Unfollow Shelly V.
Share Review
Report Review

Beautiful bouquet selection
June 11, 2015

Beautiful bouquet selection. The flowers were in great condition when delivered. I was a bit disappointed that they did not use the large sunflowers shown in the photograph, but used the smaller ones instead. However, the bouquet was still beautiful and my overall experience was good. I will use the service again.

Date of experience: June 11, 2015
Janet P.
0 reviews
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Share Review
Report Review

Very easy to pick some great flowers to send to my daughter. Will definitely use you again.

Date of experience: June 11, 2015
Judy I.
0 reviews
0 helpful votes
Follow Judy I.
Unfollow Judy I.
Share Review
Report Review

The website stated that orders placed prior to 3 PM would be delivered the same day. I received a call saying that they would not be able to deliver the same day, but would add a note to the order that the sender wanted it to be delivered the prior day, and it would be delivered the following day. I appreciated the call, but was disappointed that they weren't delivered the same day as promised. Overall, I am pleased with the flowers.

Date of experience: June 11, 2015
Greg Y.
0 reviews
0 helpful votes
Follow Greg Y.
Unfollow Greg Y.
Share Review
Report Review

Didn't see a handling charge until checkout
June 11, 2015

Didn't see a handling charge until checkout. The arrangement wasn't like I paid for.

Date of experience: June 11, 2015
Joyce C.
0 reviews
0 helpful votes
Follow Joyce C.
Unfollow Joyce C.
Share Review
Report Review

It was great
June 11, 2015

It was great. I did not give enough info on original order and the staff was diligent about getting the info in order to deliver in a timely manner. Thanks so much

Date of experience: June 11, 2015
Dave R.
0 reviews
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Share Review
Report Review

Good and reasonably priced
June 11, 2015

Good and reasonably priced

Date of experience: June 11, 2015
Chris b.
0 reviews
0 helpful votes
Follow Chris b.
Unfollow Chris b.
Share Review
Report Review

Very convenient to order
June 11, 2015

Very convenient to order

Date of experience: June 11, 2015
Bruce B.
0 reviews
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

The flowers I ordered and sen to my sister were beautiful. She was thrilled by them. I'm very satisfied with fromyouflowers.com and am a returning customer, and will continue to remain so.

Date of experience: June 11, 2015