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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michelle S.
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Shouldn't have to leave a comment if I don't want to.

Date of experience: June 13, 2015
Pat H.
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Flowers were pretty, but did not closely resemble what was ordered.

Date of experience: June 13, 2015
Simone S.
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Just a slight issue I paid for expedited shipping and they didn't deliver on time...called customer service and they refunded my fee and made sure the delivery was made ASAP! Thank you!

Date of experience: June 13, 2015
Viral P.
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Very good
June 13, 2015

Very good

Date of experience: June 13, 2015
Jill D.
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I'm glad that there was a coupon to waive the service fees; however, the price of the bouquet was still a bit steep. Overall though, I was happy with the outcome of the delivery, the actual look of the bouquet and my experience with fromyourflowers.com and will probably shop here again for flower delivery service.

Date of experience: June 13, 2015
Li L.
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Service was good and fast
June 13, 2015

Service was good and fast

Date of experience: June 13, 2015
Michael j.
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Very upset
June 13, 2015

Very upset. I paid extra money to insure the flowers arrived at my friends house before 12 it said they were guaranteed before 12 they did not come until 1:39 she was not home to receive the flowers her mother got them. So I paid extra money for nothing. It wasn't the experience I expected at all.

Date of experience: June 13, 2015
xavier s.
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Good
June 13, 2015

Good

Date of experience: June 13, 2015
dawn y.
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Very quick delivery
June 13, 2015

Very quick delivery.

Date of experience: June 13, 2015
Bianca L.
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This was the worst bouquet I have received
June 13, 2015

This was the worst bouquet I have received. The delivery time was awful, the arrangement was wilted and sloppy. This was the worst $50 spent, it was as if I had just threw money out the window or in the trash. I will never order from here again.

Date of experience: June 13, 2015
SHARLENE G.
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Happy girl over here...
June 13, 2015

Happy girl over here... Thanks a bunch

Date of experience: June 13, 2015
Tina Z.
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I called before the florists opened to change the delivery address, she confirmed the new address and that it was no problem, but the flowers were still sent to the first address. Frustrating but overall still a good experience

Date of experience: June 13, 2015
Henrique J.
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I order this particular gift basket because in the picture there were many dark chocolats, my girlfriend's preference. Instead of the picture's chocolate, they sent many other types not as good.

Date of experience: June 13, 2015
trenace O.
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I don't understand why people have complained about this company. I received my flowers on time (same day delivery) for a gift for a friend. The flowers looks just like the picture. Unlike other companies I have used either the flowers were not delivered on time or did not look like the picture. The price was cheaper the all the other companies. I will continue to use this company, because I was very satisfied and so was the recipient.

Date of experience: June 13, 2015
christie m.
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The flowers were already dying before she got them out of the box. They had brown spots on all of them. This pretty much ruined my set up because buying colorful roses for someone that have already started dying takes from the visual effect of a surprise set up. Highly disappointed.

Date of experience: June 13, 2015
SGKM C.
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Quick, easy and affordable!
June 13, 2015

Quick, easy and affordable! I will continue to make orders from this website.

Date of experience: June 13, 2015
Maureen H.
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Have used site before and loved the flowers...Hope this experience works out as well...If it does, I'll be sure to buy again! Thank you.

Date of experience: June 13, 2015
Kevin J.
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Poor quality
June 13, 2015

Poor quality.

Date of experience: June 13, 2015
Robin M.
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We didn't not get the balloon so would like that refunded. But the plant is very nice.

Date of experience: June 13, 2015
j y.
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These flowers were ordered for a funeral
June 13, 2015

These flowers were ordered for a funeral. The description stated a "blue" vase. It had blue paper
In the clear glass vase and the paper was not even folded properly, showing it was ONLY blue paper!

I bought the largest of the three sizes. I am very unhappy with the display. I can only imagine
What the smallest size would have looked like? Maybe 5 flowers?

The flowers were beautiful and arranged very nicely, but for the price, I was not happy.

Date of experience: June 13, 2015