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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ashley B.
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I ordered a sympathy bouquet for a friend
June 15, 2015

I ordered a sympathy bouquet for a friend. I thought they would be lilies and roses. They were daisies and sunflowers. While they were beautiful and cheerful, I gave a 3 star rating because that wasn't what I
Had ordered.

Date of experience: June 15, 2015
Gil S.
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So far great
June 15, 2015

So far great. Haven't seen flowers yet so reserving judgement

Date of experience: June 15, 2015
Kelley I.
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Great price!
June 15, 2015

Great price! Easy for same day when you need a gift quick!

Date of experience: June 15, 2015
Ronda R.
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Pretty standard and easy to maneuver through
June 15, 2015

Pretty standard and easy to maneuver through.

Date of experience: June 15, 2015
Cynthiac A.
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Satisfied
June 15, 2015

Satisfied

Date of experience: June 15, 2015
Carole J.
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My friend was very pleased with the flowers
June 15, 2015

My friend was very pleased with the flowers. She stated the flowers were fresh and the roses smelled wonderful.

Date of experience: June 15, 2015
cliff P.
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Very good service thank you my friend was very pleased with the flowers

Date of experience: June 15, 2015
Johny A.
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I was not satisfied with the delivery at all
June 15, 2015

I was not satisfied with the delivery at all. Was supposed to receive it before 12 Pm and ended up getting it a little before 5. Almost ruined the surprised. I will try to order with them on emore time and if the same issue comes up may have to look for another company.

Date of experience: June 15, 2015
Ms H.
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I was pleased with how the customer service called and left a message on informing they were only able to complete part of my order. I returned the phone call and spoke with one of your customer service rep. And they explained may order would send note of apology also upgrade my order i thought that was very nice the second part of my order was delivery the following day as promised plus it was upgraded.
Very Happy Customer!

Date of experience: June 15, 2015
Teresa J.
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The vase was unique and pretty
June 15, 2015

The vase was unique and pretty. The quality of the roses exceeded my expectation

Date of experience: June 15, 2015
Kathryn R.
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I liked that promo codes were easy to find and apply

Date of experience: June 15, 2015
Martha B.
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Thanks
June 15, 2015

Thanks,

Date of experience: June 15, 2015
doris V.
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My friend love the flowers..
June 15, 2015

My friend love the flowers..

Date of experience: June 15, 2015
clotilde r.
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Simple and easy
June 15, 2015

Simple and easy

Date of experience: June 15, 2015
anne s.
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The flowers arrived withered, some dead, very disappointing. Delivery man was rude also

Date of experience: June 15, 2015
lorraine g.
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It was good experience
June 15, 2015

It was good experience

Date of experience: June 15, 2015
Jamie H.
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Quick and easy
June 15, 2015

Quick and easy. I ordered the Florist Designed Bouquet so I was not sure what would really be received. Bouqet was very nice when it arrived.

Date of experience: June 15, 2015
Marilyn M.
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Very intuitive
June 15, 2015

Very intuitive

Date of experience: June 15, 2015
Elena L.
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You guys are the absolute Best!
June 15, 2015

You guys are the absolute Best! All of our orders are on time and are beautiful. Thank you! Your forever customer, Elena Lopez at AIG!

Date of experience: June 15, 2015
Massachusetts
4 reviews
1 helpful vote
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Terrible company. I ordered flowers for same day delivery, and when ordering that, the flowers can be delivered from 9am to 6pm. They called me at 5pm and they told me they could not deliver them. I needed the flowers that day and that day only. They failed at delivering them, so I asked for my money back. I am STILL waiting for them to give me my money back. Not acceptable.

Date of experience: June 15, 2015