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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Monica T.
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Amazingly efficient and easy to work with!
June 16, 2015

Amazingly efficient and easy to work with!

Date of experience: June 16, 2015
y n.
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OK so far let's see if it continues after delivery. Flowers arrived on time to another country, Englane to USA. Excellent

Date of experience: June 16, 2015
Sienna H.
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On time as requested
June 16, 2015

On time as requested.

Date of experience: June 16, 2015
Zelda T.
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Service was great!
June 16, 2015

Service was great! I received extremely positive feedback from the recipient who was enthralled! I checked other flower services and yours was the best match for my needs and finances. Way to go YOU!

Date of experience: June 15, 2015
Oren P.
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The service and handling price is high and is only added late in the process.

Date of experience: June 15, 2015
Terry V.
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Not quite as largest I expected
June 16, 2015

Not quite as largest I expected.

Date of experience: June 15, 2015
LIZZIE F.
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Flowers were beautiful but could not understand why yellow roses were used in a pink arrangement

Date of experience: June 15, 2015
Krystal C.
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...
June 16, 2015

--

Date of experience: June 15, 2015
steph W.
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I would have liked an email about when they were delivered. My aunt was out of town so I had to get a neighbor to pu the flowers. If you have emailed me with a "delivered at 5:45pm" then it would have made it ALOT easier to remedy for the neighbor to pu rather than checking her door every 30 mins. My aunt did really like the flowers, but not sure I'd send them again since it was kind of iffy if they got there or not.

Date of experience: June 15, 2015
Rowena S.
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I have used From You Flowers in the past, love the flower options and fast service. These were for my Mother, she said they were absolutely beautiful and fresh, the freshest flowers she has ever gotten.

Date of experience: June 15, 2015
mae s.
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Flowers were beautiful my boss loved them
June 16, 2015

Flowers were beautiful my boss loved them

Date of experience: June 15, 2015
SUZANNE Y.
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They were not able to deliver the order as requested. I am awaiting my refund. If this goes well and quickly I may choose to order from you again.

Date of experience: June 15, 2015
JRobbin H.
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No problems encountered.Most floral shops I've done business with have been very good,fromyouflowers.com was no exception.Thank you.

Date of experience: June 15, 2015
Jenifer P.
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If flowers arrive as shown in pic I will be very happy!

Date of experience: June 15, 2015
Logan O.
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Forgot to include the the promo code and selected the option to have customer service reach out to me. I didn't hear from them. The flowers were OK but looked nothing like the picture which was misleading.

Date of experience: June 15, 2015
Lori B.
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Excellent
June 16, 2015

Excellent

Date of experience: June 15, 2015
Michelle U.
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I never got my refund yet
June 16, 2015

I never got my refund yet

Date of experience: June 15, 2015
Ritta X.
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Pleased
June 16, 2015

Pleased

Date of experience: June 15, 2015
Double O.
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Arrived a day late but that was due to unforseen circumstances. Customer service contacted me in advance to let me know and upgraded my arrangement for the delay. Excellent service in a world where tier 1 service is hard to find.

Date of experience: June 15, 2015
Nick C.
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Excelet
June 16, 2015

Excelet

Date of experience: June 15, 2015