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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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eugenia D.
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Charges should be shown in the chart without needing to go to check out to see final price.

Date of experience: June 17, 2015
Sally D.
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Paid for expedited shipping!
June 17, 2015

Paid for expedited shipping! Did not receive till After 12! Bouquet had 4 balloons...picture showed 9! For what I paid this was ridiculous!

Date of experience: June 17, 2015
Nicole D.
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Easy to order and arrived same day
June 17, 2015

Easy to order and arrived same day. Great service!

Date of experience: June 17, 2015
Sommer Y.
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I had ordered my arrangement before 8am, and paid the extra fee to have them delivered before noon. They didn't show up until after 4pm, and a few of the flowers were dying already and some of them were pretty brown. It was smaller than I expected, which is okay, but for the over all price of fifty dollars and some change, I was really disappointed in the end result.

Date of experience: June 17, 2015
Delores W.
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Very dissatisfied
June 17, 2015

Very dissatisfied. One rose wilted leaves droopy and only two small sprigs of baby's breath. Looked very skimpy. Nothing like the picture posted online. Ad stated 7 day freshness didn't even arrive looking fresh.

Date of experience: June 17, 2015
Carol J.
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Previous order shipped from Wisconsin was extraordinary. I hope this will equal the quality.

Date of experience: June 17, 2015
SUSAN C.
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FROM WHAT I WAS TOLD BY THE FLOWERS THAT WERE GIVEN, THAT THEY WERE REALLY PRETTY.

Date of experience: June 17, 2015
rich R.
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No comment
June 17, 2015

No comment

Date of experience: June 17, 2015
KJ E.
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The flowers I sent were a surprise gift to a parent's residence, so I was not going to be present when they arrived and was a bit nervous that they wouldn't get there in time. However, they did arrive within the promised time frame and look lovely! I appreciate the email correspondence from 'fromyouflowers' providing a tracking number for my order. It was a good experience and I would use them again!

Date of experience: June 17, 2015
Nancy M.
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I saw the flowers that I ordered
June 17, 2015

I saw the flowers that I ordered. They were not anything like the picture that I spent so much time picking. I wanted bright neon- like colors and found that in the arrangement that I chose. Hot pink, purple, bright yellow etc. however, although I was contacted to let me know that the arrangement could not be the same, I at least expected it to be similar. The only thing the same was the glass vase and sunflowers. Nothing else and not bright colors. It had white, pale lavender, light blue and the yellow. It also did not appear as large or full as the arrangement that I ordered. This arrangement was for a 17 year old girl celebrating graduation and it looked like something for a wedding. The card text was also cut off even though it appeared correctly in the order so they were not sure who it was from. They attempted to contact me by email about the card but I was on an airplane and not reachable in time for the correction.

Date of experience: June 17, 2015
Lynn K.
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This is twice I've ordered same day flower order and both times the flowers arrive a day later. Shouldnt offer same day if that isnt an option.

Date of experience: June 17, 2015
Ann P.
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Product and service was excellent
June 17, 2015

Product and service was excellent

Date of experience: June 17, 2015
Gonzalo L.
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Awesome
June 17, 2015

Awesome. My wife loved the flowers. Thank you for the excellent service.

Date of experience: June 17, 2015
Michael R.
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If there could be a note for delivery man, like I want to have the flower left at the front door if no one is at home, that will be great.

Date of experience: June 17, 2015
John E.
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Just fine
June 17, 2015

Just fine.

Date of experience: June 16, 2015
James S.
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Thank you!
June 17, 2015

Thank you! She loved them

Date of experience: June 16, 2015
Melanie R.
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Good service and the flowers were lovely
June 17, 2015

Good service and the flowers were lovely

Date of experience: June 16, 2015
Judy W.
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Had difficulty completing order but your phone rep was very helpful and helped me get what I needed.

Date of experience: June 16, 2015
Debbie B.
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Guick & easy Pictures great
June 17, 2015

Guick & easy Pictures great. Delivery not as prompt as predicted. But expedited fee promptly refunded. Thank you...I will happily return and recommend you!

Date of experience: June 16, 2015
Bettina A.
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No
June 17, 2015

No

Date of experience: June 16, 2015