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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Brittany W.
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The bouquet was so nice and it was delivered by promised time! I will definitely be using them in the future!

Date of experience: June 17, 2015
Aaron S.
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I was charged same day delivery rates and flowers were not delivered until 36 hours later.

Date of experience: June 17, 2015
Kathleen H.
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My daughter really liked her flowers so that was enough for me. All correspondence and service was great.

Date of experience: June 17, 2015
Sara L.
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The basket shown on website and items listed did not match what was given in the actual basket.

Date of experience: June 17, 2015
christie G.
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Your handling fees are really high
June 17, 2015

Your handling fees are really high

Date of experience: June 17, 2015
Tony F.
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Seemed easy enough
June 17, 2015

Seemed easy enough

Date of experience: June 17, 2015
Jim G.
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14.99 for delivery services was kinda high
June 17, 2015

14.99 for delivery services was kinda high. I found that if the flowers were lower priced, the delivery price was high. If the flowers were high priced there was free delivery? Buyer can't win. Best to just pick something, grin and bear the prices. That is what I did.

Date of experience: June 17, 2015
linda K.
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Flowers were ok but different from picture
June 17, 2015

Flowers were ok but different from picture

Date of experience: June 17, 2015
Merry S.
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Very convenient process to send flowers and timely delivery of same.

Date of experience: June 17, 2015
Pat B.
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Sent a small bouquet to my sister who is in a drab, no TV, no phone, nursing home for some rehabilitation. My sister called me this morning when she received the flowers and sounded happy for a change. It did her good to receive them and she said they were beautiful.

Date of experience: June 17, 2015
Bryan U.
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Very good customer service and on time delivery (same day).

Date of experience: June 17, 2015
Debbie R.
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Good
June 17, 2015

Good

Date of experience: June 17, 2015
Tristan Z.
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The flowers that were delivered were not as nice looking as they appeared in picture online. Have ordered from this florist before, but was disappointed with this particular order.

Date of experience: June 17, 2015
Jason D.
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Just placed the order and have not seen yet how or if it worked... Hoping for the best.

Date of experience: June 17, 2015
ALEXIA O.
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Great service...
June 17, 2015

Great service... Not getting what you pay for

Date of experience: June 17, 2015
Karen K.
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Thank you!
June 17, 2015

Thank you!

Date of experience: June 17, 2015
christine Y.
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Great from start to end
June 17, 2015

Great from start to end. Thank you

Date of experience: June 17, 2015
Omar S.
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Great experience, very efficient
June 17, 2015

Great experience, very efficient

Date of experience: June 17, 2015
Mike R.
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Service and Product were good
June 17, 2015

Service and Product were good. I paid for 4 hour delivery guaranteed and it was delivered past the promised window by about 30 minutes. I was granted a refund on my " 4 hour delivery fee". Customer Service was helpful and prompt.

Date of experience: June 17, 2015
Stan L.
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They were not the color I selected tho they were very nice I was told.

Date of experience: June 17, 2015