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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bridget B.
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Flowers delivered on tie and recipent loved them
September 30, 2020

Flowers delivered on tie and recipent loved them.

Date of experience: September 29, 2020
Lewis K.
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The delivery was one day later than agreed
September 30, 2020

The delivery was one day later than agreed.

Date of experience: September 29, 2020
Jim f.
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Very easy to order and flowers were beautiful
September 30, 2020

Very easy to order and flowers were beautiful.

Date of experience: September 29, 2020
Cindy N.
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Easy
September 30, 2020

Easy
Great items for kids

Date of experience: September 29, 2020
susan O.
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A great experience especially when you are sending flowers for a milestone birthday!

Date of experience: September 29, 2020
Carol c.
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This is the most inexpensive place I can find online for flowers delivery. Shopping for a few years now and the floral arrangements always looks great. There is always a coupon or special offer available. Last delivery was ok, expected it to look a little better

Date of experience: September 29, 2020
Mindy E.
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Flowers are expensive
September 30, 2020

Flowers are expensive. I wish there was a cheap, you pick what flowers individually and what vase, etc for your bouquet. Makes it more of a personal touch/from the heart sort of thing.

Date of experience: September 29, 2020
Joanne S.
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Easy too order
September 30, 2020

Easy too order. I did think a lid came with the pumpkin the flowers were in, but my daughter really liked them.

Date of experience: September 29, 2020
Rebecca h.
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The person I was sending flowers to wasn't home and has a gate that I had forgot about. I had given my number several times that the sender could have called to let me know the gate was closed. They left the flowers by the gate on some bricks and they have dogs. For $54, I most definitely don't want them to have the chance of getting ruined. Shouldn't the person delivering the flowers should have considered that?

Date of experience: September 29, 2020
Patricia M.
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Good selection
September 30, 2020

Good selection - but the delivery man's truck broke down so they were delivered late in the evening. Not your fault- But my neighbor does not go to bed early and she is a late owl. HAHA

Date of experience: September 29, 2020
Raul G.
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Nice flowers and clear and neat instructions for shopping

Date of experience: September 29, 2020
Michael L.
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Quick and easy to place orders, appreciate Google discount.

Date of experience: September 29, 2020
Alice F.
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I was very pleased with delivery and flowers but I felt my second order wasn't even close to the colour of the of the flowers I picked on website.

Date of experience: September 29, 2020
Elva H.
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The order always ends up costing more than I think it is going to when I start. It would be nice to have the added expenses known up-front.

My order did not originally arrive on time and my friend had left the location before delivery. I contacted customer service and the problem was taken care of in a quick and courteous manner. My friend received the flowers the next day at his home which was 150 miles from the previous location.

Date of experience: September 29, 2020
Darlene W.
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The flowers were reasonably priced with 20% off on the website, plus I received cash back through Rakutan. Even without those incentives, the prices were great. I attended the funeral virtually and the standing sprays as well as the casket flowers were lush and beautiful without even buying the top choice. I will absolutely recommend your company and hopefully the next time I need flowers it will be for a happy occasion. Thank you.

Date of experience: September 29, 2020
Imani Y.
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The flowers came from UPS and they did not look as fresh as the time they did when they were hand delivered

Date of experience: September 29, 2020
Jerrett b.
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Flowers were wilted
September 30, 2020

Flowers were wilted. Balloon was almost deflated. And the order was shipped the day before I asked. It was for my wife's birthday, and they got there the day before

Date of experience: September 29, 2020
Kaye D.
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This is my first time using fromyouflowers.com and I couldn't be happier. The ordering process online was very easy, no issues whatsoever. My friend sent me a picture of the delivered flowers and they were gorgeous. Prices very competitive. I will be a repeat customer:-)

Date of experience: September 29, 2020
Linda Z.
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Easy to use online order
September 30, 2020

Easy to use online order

Date of experience: September 29, 2020
sue e.
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None
September 30, 2020

None

Date of experience: September 29, 2020