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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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raychelle b.
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Very thankful for fast delivery and ease of ordering but the items didn't look ANYTHING like the picture. I paid for a "good luck" mylar balloon and it was just a green balloon.

Date of experience: June 28, 2015
Lamine X.
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Great service
June 29, 2015

Great service
Last minute idea and they delivered. My lovely wife was on cloud 9

Date of experience: June 28, 2015
ttouey B.
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So far so good
June 29, 2015

So far so good. Easy to navigate site. As far the the quality of the product, I did not see it but the recipient said they were very pretty.

Date of experience: June 28, 2015
Donna D.
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It's all good
June 29, 2015

It's all good

Date of experience: June 28, 2015
Debbie H.
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Thank you
June 29, 2015

Thank you.
He said basket looked nice.

Date of experience: June 28, 2015
David S.
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It was quick and easy
June 29, 2015

It was quick and easy. I hope the delivery and product match the service so far.

Date of experience: June 28, 2015
Angie A.
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The candy in the picture was not same as what was delivered. Delivery which I paid extra for was not delivered by noon. The candy sat in the porch and was melted. The balloon said I love you but should have said Happy Anniversary. It's like a child was in charge! Not happy for the $81 I spent.

Date of experience: June 28, 2015
Jennifer T.
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Timely delivery
June 28, 2015

Timely delivery

Date of experience: June 28, 2015
Pamela C.
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Everything was fine
June 28, 2015

Everything was fine

Date of experience: June 28, 2015
debra M.
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Disappointed that out of all 5 orders that were place only 1 was delivered as a same day. Paid extra, was confirmed to have been delivered same day and after I callled the next day to ask where the flowers were I was told they were being delivered the following day. Disappointed

Date of experience: June 28, 2015
Dan B.
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Very simple order form
June 28, 2015

Very simple order form

Date of experience: June 28, 2015
gina m.
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I thought the prices were ok, but by the time of checkout with all the other fees its $25-$30 dollars more!

Date of experience: June 28, 2015
Misty G.
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I ordered the deluxe version and do not believe the bouquet we received reflected that level. It also looked hastily assembled and not arranged as well as it should have been.

Date of experience: June 28, 2015
Elizabeth B.
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While the delivery time was extremely fast, the bouquet that arrived looked nothing like the one I selected online. I will not order here again, it seems like false advertising.

Date of experience: June 28, 2015
Shirley W.
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Very smooth process
June 28, 2015

Very smooth process

Date of experience: June 28, 2015
Bryant C.
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Very professional and quick
June 28, 2015

Very professional and quick.

Date of experience: June 28, 2015
Dorothy C.
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I really like the convenience of your site
June 28, 2015

I really like the convenience of your site. Now... if my delivery goes as you promised? I give you 5-stars and A+...

AND... I would love to add... I live in Alaska and ordered a bouquet for my lovely friend/sister's birthday today... she lives in Washington state... flowers were delivered on time and by a very kind man and his daughter! She was deeply touched... and I was very pleased at how simple, and how completely my order was completed! Thank you for the wonderful service!

Date of experience: June 28, 2015
Owen S.
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Great if you follow gh with the date of delivery. Delivered on time. April says they are great.

Date of experience: June 28, 2015
Jon P.
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Good service as always
June 28, 2015

Good service as always.

Date of experience: June 28, 2015
Linda S.
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I ordered a bouquet of many red roses with purple irises. It was beautiful in the picture! I also ordered a medium teddy bear.

What I got was a bouquet of 3 red roses with two blue delphiniums. Not what I paid for!
And the teddy bear was small, not medium. Very disappointed! Will not every use your service again unless you make it right. I have pictures if you would like to see them.

Linda

Date of experience: June 28, 2015