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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Tony T.
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Easy web page
July 1, 2015

Easy web page

Date of experience: July 1, 2015
Mike H.
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Thanks
July 1, 2015

Thanks

Date of experience: July 1, 2015
Julie R.
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Ordering was a breeze and my company discount was a plus! Overall the experience was great. I ordered the flowers before 9:00 a.m. and they were delivered before 6:00 p.m. the same day. I was not able to see the flowers that I ordered, therefore, I can't really say if I was pleased with the product.

Date of experience: July 1, 2015
Otis L.
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Very pleased with product
July 1, 2015

Very pleased with product.

Date of experience: July 1, 2015
Noreen G.
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Service handling is very high
July 1, 2015

Service handling is very high. My sister was thrilled with the arrangement! I will definitely order again!

Date of experience: July 1, 2015
Nikki b.
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The only thing that upset me was paying for expidited shipping and it was late

Date of experience: July 1, 2015
Amy W.
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Xx
July 1, 2015

Xx

Date of experience: July 1, 2015
Vladimir L.
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I always do
July 1, 2015

I always do

Date of experience: July 1, 2015
CHRISTINE B.
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Fast and easy just the way we like things!
July 1, 2015

Fast and easy just the way we like things!

Date of experience: July 1, 2015
Sherita B.
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The recipient said the flowers were beautiful! I will definitely order from you guys again!

Date of experience: July 1, 2015
Shauna W.
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I don't like the extra service and handling fees that are always applied at the end at check out. It is with every online floral site.

Date of experience: July 1, 2015
Heidi H.
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I had a computer issue so, unknown to me, 2 orders for the same thing went through and the company called to verify I only meant to place one order! And the bouquet was beautiful! Fot my sister's 50th b'day and she was thrilled! Great quality and worth the price! Thank you!

Date of experience: July 1, 2015
Debra W.
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I appreciated the timeliness of order delivery, however, I did not receive the arrangement I ordered because the flowers were out of season. In my opinion this should have been stated in the description of the arrangement. Since this was a gift, I have no idea what the flowers looked like or if they were replaced with an adequate substitute.

Date of experience: July 1, 2015
Jeff J.
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To be determined depending on getting what I ordered on time and as selected.

Date of experience: July 1, 2015
Marvin W.
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It was a easy to purchase and send the purchase with your company

Date of experience: July 1, 2015
Sandy H.
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Its easy and quick and customer service is above good.

Date of experience: July 1, 2015
Patty S.
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Well I didn't see the flowers as they were delivered to someone out of state so I cant actually say on quality of product. But I did pay for same day service YET they were not delivered until the NEXT day is my understanding. You website was very easy to navigate though and it was a easy transaction truly.

Date of experience: July 1, 2015
Rachel A.
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Not a lot of additional/tacked on charges
July 1, 2015

Not a lot of additional/tacked on charges. Shipping is quite a lot and the coupon was suppose to give me10 off my purchase and it did not. However, I have heard the flowers are always fresh and lovely and arrive when promised.

Date of experience: July 1, 2015
Anne M.
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Easy order and checkout
July 1, 2015

Easy order and checkout. Would like to have an earlier time of day of delivery by FedEx/UPS, but did not need same day or next day delivery.

Date of experience: July 1, 2015
Sean w.
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Was expecting it to be cheap but it ended up being expensive

Date of experience: July 1, 2015