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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Matthew T.
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...
July 2, 2015

Date of experience: July 2, 2015
Tracy M.
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No problems. Delivered on time and the recipient was very pleased with the flowers.

Date of experience: July 2, 2015
Arlene H.
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Very easy
July 2, 2015

Very easy. No problems. Receiver was very pleased with the arrangement. She said it was awesome.

Date of experience: July 2, 2015
eugenia V.
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Very easy to shop, but I was not completely satisfied with the final product, does not look like the picture at all

Date of experience: July 2, 2015
jeff N.
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Great and easy
July 2, 2015

Great and easy

Date of experience: July 2, 2015
Lola C.
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Paid for expedited shipping
July 2, 2015

Paid for expedited shipping. Package arrived at 3:30. Agents were rude didn't really concern them that my package wouldn't make it on time. Overall never again especially when I had to continously call customer service.

Date of experience: July 2, 2015
Dr M.
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Great arrangement choices and if the flowers on arrival to Marcia look as good as the picture you will hear from me again.

Date of experience: July 2, 2015
Donna M.
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Fantastic!
July 2, 2015

Fantastic!

Date of experience: July 2, 2015
Jodie I.
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A little $$$ but the delivery speed was awesome!

Date of experience: July 2, 2015
Aimee H.
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As a general rule, I don't do recommendations. What I like in a company may not be what someone else likes. It is no reflection on you or your company. I had good service.

Date of experience: July 2, 2015
Mariana P.
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The first delivery, although made on time, did not match my request. When contacting about the problem, they kindly replaced the order meeting expectations.

Date of experience: July 2, 2015
allen M.
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Order was for wifes B-Day
July 2, 2015

Order was for wifes B-Day. Never arrived. Even paid for expedited delivery time. Customer service was great fixing the issue. Next day delivered.

Date of experience: July 2, 2015
Karla k.
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Thank you so much for helping out with shipping. It was for a dear friend who just moved, and I couldn't afford over $30 total. Thank you for making that happen.

Date of experience: July 2, 2015
chuck G.
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Great service,good value,easy ordering!
July 2, 2015

Great service,good value,easy ordering!

Date of experience: July 2, 2015
livio c.
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Great arrangement with beautiful flowers!
July 2, 2015

Great arrangement with beautiful flowers! You guys were great and I plan on using you all the time! Thank you

Date of experience: July 2, 2015
rick B.
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Great experiece!
July 2, 2015

Great experiece!

Date of experience: July 2, 2015
brandi F.
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Flowers weren't what I orderd per picture
July 2, 2015

Flowers weren't what I orderd per picture

Date of experience: July 2, 2015
Jim J.
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This is my second time ordering
July 2, 2015

This is my second time ordering. The first time, the flowers weren't delivered that day and I was contacted to approve the next day, when they weren't delievered either. Trying one last time. (Post Delivery) My wife loves the flowers, luckily she worked late so she was still there when they arrived almost 5 hours late. This will be the last time I use your service.

Date of experience: July 2, 2015
Ginger R.
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Flower arrangement was smaller than expected.

Date of experience: July 2, 2015
Nurse i.
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The first order did not contain the flowers ordered. Fromyouflowers were very nice and helpful but the florist lied to them about the order. We sent pictures and fromyouflowers had the order resent. The second delivery was much improved. Thank you

Date of experience: July 2, 2015