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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Noah W.
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Your site is far more user friendly than many I have used. Thank you.
Please deliver my order before 2:00 PM Monday.

Date of experience: July 6, 2015
Erin B.
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Unfortunately the flowers delivered looked nothing like the on-line picture. I will not order from this company again.

Date of experience: July 6, 2015
Norman O.
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The arrangement met my expectations based on the photo online.

Date of experience: July 6, 2015
Happy F.
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This is the second time I have used your service in the pasts few weeks. I am pleased with the site and the service.

Date of experience: July 6, 2015
Suzanne S.
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Always easy...
July 7, 2015

Always easy...a few snags this time via computer but OK

Date of experience: July 6, 2015
Janice P.
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I ordered flowers for my daughters birthday
July 7, 2015

I ordered flowers for my daughters birthday. According to the site I had plenty of time for them to arrive that day. They did not!
I contacted them when I found out they had not arrived, but it was too late in the day for delivery. The next morning I received a e-mail asking if I still wanted the flowers delivered. I said yes please immediately.
They delivered the flowers and added a teddy bear to them without an additional charge. Thank you.

Date of experience: July 6, 2015
Martha W.
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Ordering flower for Parent memorial and this made it so much easier than going directly to a florist.

Date of experience: July 6, 2015
Gad B.
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Was unhappy abut the15.00 handling charge
July 6, 2015

Was unhappy abut the15.00 handling charge. I coulda had an Uber Pick Them Up for6.00? Also the picture had a center Sunflower. When it arrived there was no center Flower?

Date of experience: July 6, 2015
Samantha L.
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They were Beautiful my mother loved them!
July 6, 2015

They were Beautiful my mother loved them!

Date of experience: July 6, 2015
Michael C.
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I had no trouble, A very nice site
July 6, 2015

I had no trouble, A very nice site. The flowers are beautiful,Very nice work.

Date of experience: July 6, 2015
Ramon H.
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I'm mostly happy of the fact I get the entire total before confirming like other don't do

Date of experience: July 6, 2015
ER H.
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1
July 6, 2015

1. My order was not delivered on the date promised (3 days late).
2. The order was not as ordered and substituted with other flowers.
3. After contacting customer service several times, they could not give me any idea as to an expected delivery time. I know they "farm" out their orders to 3rd party florists but you would think in a case like this that they would be in touch with that florist.
4. I was told I would receive credits which I still not have seen (Same day delivery fee and 20% discount).
5. I was promised an upgrade in my order. Instead the order was doubled but still looked like the "regular" arrangement and not the "deluxe" I ordered or the "Premium" I was promised.

This is the second time I have experienced a problem but not to this extent. They ruined what was to be a special Birthday surprise. After several orders I have placed thru this company, they have lost my confidence and my business as a customer.

Date of experience: July 6, 2015
Terry C.
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Beautiful arrangements!
July 6, 2015

Beautiful arrangements! Great sale prices!

Date of experience: July 6, 2015
Polly I.
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Timely!
July 6, 2015

Timely!

Date of experience: July 6, 2015
alisa r.
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Had difficulties ordering from my iPad...
July 6, 2015

Had difficulties ordering from my iPad... had to redo my order on laptop

Date of experience: July 6, 2015
Rogelio F.
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My order came with in the three hour time and it looks just like the picture we are happy with this order

Date of experience: July 6, 2015
Elazar S.
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Glitter on the flowers...
July 6, 2015

Glitter on the flowers... really?

Date of experience: July 6, 2015
TW V.
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I appreciate a company who will deliver to remote areas. Also the customer service representatives are very nice.

Date of experience: July 6, 2015
B D.
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The shipping is too high and there weren't any sunflowers in the bouquet my daughter received. I ordered sunflowers but she did love what she received.

Date of experience: July 6, 2015
Saundra R.
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Real easy and quick to order your flowers, flowers were delivered quickly and my mother said they were beautiful.

Date of experience: July 6, 2015