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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tim W.
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The website was easy to navigate and find what I needed. The flowers were delivered on time and withi the delivery window. A+ experience.

Date of experience: July 7, 2015
Darren J.
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I should've paid the 4.99 for morning delivery.

Date of experience: July 7, 2015
Lauri P.
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I contacted the phone number on the website to ensure that the floral order would be prepared and delivered by our local Harmon's store (zip *******). The individual told me they had received the order and the City Creek Harmon's store would take care of the order. We tried to discuss the order with the City Creek Harmon's and they did not ever receive the order. It ended up that the order was sent to the West Valley Harmon's (zip *******). Very disappointed that the order did not go through the local down town Harmon's at City Creek.

Date of experience: July 7, 2015
Bob F.
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Very nice flowers, delivered just outside the 4 hour window so not bad but not outstanding. Price was better than some other sites and site was relatively easy to navigate.

Date of experience: July 7, 2015
Suzanne B.
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Very nice floral arrangements so it made it quick and easy.

Date of experience: July 7, 2015
Lindsey X.
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Simply perfect in every way!
July 7, 2015

Simply perfect in every way!

Date of experience: July 7, 2015
teresa f.
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I am delighted I found this florist
July 7, 2015

I am delighted I found this florist. Flowers were delightful and service was second to none

Date of experience: July 7, 2015
Michelle G.
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This was the first time that I used fromyouflowers.com and was very pleased with the product and quick delivery and would use this website again.

Date of experience: July 7, 2015
Karen P.
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As a first time user I was not sure this would work...such a good price, fast delivery across the miles.seemed too good to be true. However, both My brother and my sister in law called to thank me and said they were just amazing. Thanks so much. Will definitely use this service again.

Date of experience: July 7, 2015
Sherrie E.
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The basket arrived early but did not contain some items that were pictured. Overall - not a bad product - just was not what I was expecting. Lots of chips with short expiration dates - as in next week-but a good selection of chocolate and nuts - no sour candies at all.

Date of experience: July 7, 2015
Kodey H.
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Well my total went from going to be 25$ to 42$@ checkout. My flowers that I received look nothing at all like what I ordered. Very disappointed. Paid 43$ for some flowers for my significant other, and they were not the right ones.

Date of experience: July 7, 2015
Alicia E.
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Good selection, great prices
July 7, 2015

Good selection, great prices

Date of experience: July 7, 2015
Amy I.
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Mom loved them
July 7, 2015

Mom loved them

Date of experience: July 7, 2015
Donna G.
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The only negative I have is that I asked for Sunday delivery and was contacted by customer service that they could not do that. As the funeral service was at 11 am on Mon I worried that the flowers would not arrive in time. I was promised that they would get there. As they actually did make it there in time I guess that this comment is really more of a plus.

Date of experience: July 7, 2015
Mary C.
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I'm an idiot for paying the $14.99 service fee - but I was in a hurry. The birthday balloons I ordered were $29.99, plus a same day fee of $2.99, and a $4.99 fee to expedite for a 1:00 PM delivery. $47 by the time all was said and done. Also because I was in a hurry, I called this service rather than a local florist with whom I could deal directly regarding my order. So, when 1:00 PM rolled around and my order wasn't yet delivered (surprise, surprise), I called fromyouflowers to check on the status. They couldn't get hold of the florist to confirm that my order had even been received. It's 2:11 and I have no idea what is going on with my order. I paid way too much, and now I sit at the mercy of this middleman service. Don't be an idiot like me, call a local florist and deal directly with them. Who knows if my birthday boy will ever get his balloons. Expensive ones.

Date of experience: July 7, 2015
Albert R.
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Kn[p
July 7, 2015

Kn[p

Date of experience: July 7, 2015
Trang n.
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The website itself was very easy to use
July 7, 2015

The website itself was very easy to use. There was a wide variety of gifts and flowers to be sent that day which was nice. I chose the bamboo plant as a gift for someone. I took the risk that it may not look exactly like the photo but at least still nice. The bamboo was the complete opposite looking. The bamboo plant was tied at one part, looked as if it was breaking so they tied it together. A frog trinket was added to the plant which was not offered as an addition on the website. I just wish if the florist or whoever delivered the plant knew they didn't have any presentable bamboo plants that I would be contacted and offered another choice of plant or at least informed about the shape of the bamboo plant. Overall didn't think it was worth what I paid.

Date of experience: July 7, 2015
Terri K.
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Very easy to order, flowers are beautiful and delivery was extremely fast.

Date of experience: July 7, 2015
stephanie Y.
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My husband is an avid gardener, and he loves the "Premium Dish Garden" I sent to his office for our anniversary. He says the plants are perfect. He received them just a few hours after I ordered them as a last-minute gift. Thank you!

Date of experience: July 7, 2015
Jess D.
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The flowers and deliver were grear
July 7, 2015

The flowers and deliver were grear. Thanks a bunch.

Date of experience: July 7, 2015