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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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susan B.
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Beautiful arrangement!
July 11, 2015

Beautiful arrangement!
Fast and professional!
Thanks

Date of experience: July 11, 2015
Enma P.
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I'm happy that they delivered the Flowers to a hospital!. I really recommend them. Very goo service, Good price, easy to place the order.

Date of experience: July 11, 2015
Erin T.
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Fast, less expensive than others, many options!

Date of experience: July 11, 2015
filip K.
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Online order is very easy and convenient
July 11, 2015

Online order is very easy and convenient.
I will see this evening if the order is as good as it shows on the picture.

Receivers seemed to loved it.
So I am pleased.

Date of experience: July 11, 2015
Treavor C.
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Quick easy with a variety of options
July 11, 2015

Quick easy with a variety of options

Date of experience: July 11, 2015
Gerry G.
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So far great!
July 11, 2015

So far great! If the basket is as good as it looks I'll be very happy.

A bit of miscommunication about delivery time. We were told it would be delivered first thing in the morning and it came at 2 which sent us tracking but worked out ok. We ordered the largest basket and did expect it to look like the ad which it did not. A bit disappointing to us as the senders but the receiptients said it was perfect.

Date of experience: July 11, 2015
Patricia T.
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None
July 11, 2015

None

Date of experience: July 11, 2015
Cullen A.
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Loved it!
July 11, 2015

Loved it!

Date of experience: July 11, 2015
Margaret D.
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I would like to have had the option to request morning or afternoon delivery. I found it frustrating not to be able to request that. I guess I should've picked the actual flowers to send. I previously had wonderful experience with florists when I specified florist pick. I was disappointed that the colors were so dark and the balloon colors I guess aren't what I was picturing. This was for my daughter after surgery that I was miles away for and was looking for a bright pick me up feeling. However, in the picture they text me the flowers look fresh. I guess maybe I should've called and specified but I had no idea either where the flowers were being sent from. I always had such good luck with Dillons here and was thinking it would be the Kroegers by her neighborhood. I will do something differently next time.

Date of experience: July 11, 2015
Geoff P.
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I am a little dissatisfied with this purchase
July 11, 2015

I am a little dissatisfied with this purchase. I paid extra for delivery before noon? And I am not sure that what I ordered was what was delivered. I paid $72.99 for a few flowers, vase, balloon. I know the extra fee was to have it delivered before noon, I am not sure it was delivered. And what was delivered really doesn't look like the picture that I ordered.

Don't get me wrong, I LOVE your service and so far other than this you are always on the job.

Date of experience: July 11, 2015
Catherine M.
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Apparently the first delivery was sent to the wrong hospital room. When I followed up, customer service was great, they did find out what happened and corrected it immediately. I'm also not sure I received what I paid for - I was billed $49.99, which is the Premium level of the item I selected, but from what I understand, the young girl to whom the item was delivered received a fairly small bear. Overall, the customer service from fromyouflowers was very good. Not so sure about the florist that handled the actual order.

Date of experience: July 11, 2015
emil E.
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It did not look like the picture at all
July 11, 2015

It did not look like the picture at all. Picture should 2 dozen roses and this was only one

Date of experience: July 11, 2015
Stephen U.
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Shopping experience was good
July 11, 2015

Shopping experience was good. Simple order process. But the real satisfaction came from the phone call from my 81 year old grandma when she received her flowers. She was thrilled to tears. They were so beautiful and fresh. And looked exactly like the photo. Thank you!

Date of experience: July 11, 2015
jennifer S.
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Paid extra for expedited delivery and flowers did not arrive until 1:15 as opposed to the guarentee time of 'before noon'. They did arrive and my daughter loved them.

Date of experience: July 11, 2015
Sarah K.
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Easy good prices, only thing was that I could not change shipping address zip code after the item was added to my cart.

Date of experience: July 11, 2015
Melissa J.
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Even though flowers were late they were beautiful.

Date of experience: July 11, 2015
Tanis W.
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Quick easy website!
July 11, 2015

Quick easy website!

Date of experience: July 11, 2015
Greg B.
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Your website is simple and easy to use
July 11, 2015

Your website is simple and easy to use. Thanks for your service! I was disappointed that the vase that I ordered was cracked when I received it. Other than that, I was pleased with my experience with your store.

Date of experience: July 11, 2015
jeanninepenler W.
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I really can't comment on the arrangements I ordered as one was being shipped for today and the other one is not until the 21st. I won't get to see them, hopefully they will be happy with them. I'm sure they will let me know, the pictures are lovely. The problem I had was placing the order, took 3 times filling out the same questions before I could check out. That was my main complaint.

Date of experience: July 11, 2015
Harlan G.
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Each recipient stated that the flowers were beautiful, and the deliver was as promised..

Date of experience: July 11, 2015