From You FlowersReviews 147,207

The last two orders I've placed have been slightly 'off' from what I ordered, not bad, just not what I ordered, so that was a little frustrating. Other than that, I've had great experiences. Please use *******@gmail.com for any follow-up.

Addition to previous comments - although the flowers that were sent were still beautiful, they (once again) weren't what I ordered. My only concern here is that there are pictures to show you what you're sending and, although they're still nice, I choose an item based on what I know a person likes/dislikes and try to send something accordingly. For instance - I sent my boyfriend a plant for his birthday to his workplace - he sent me a text saying "Ummmm, thanks for the flowers?!?". I was really confused because I purposefully picked something as 'manly' as I could find to send. He finally said it was a plant, it just had flowers on it so, to him (and some of his employees), I'd sent him 'flowers' - and he wasn't thrilled.

I had ordered same day delivery. I got a call saying they couldn't locate a florist that was able to take care of it that day so it wasn't possible, but that they could do it the next day, in the morning even. I replied that I understood and was okay with that, but I'd like the $2.99 same day delivery fee refunded to me. The customer service rep replied that it was no problem to do that, but yet it's now six days later and that hasn't happened. Other than that, the flowers looked nice and I appreciated the service.

The service quite frankly was the worst I have ever experienced. I paid for before noon delivery as a gift for my daughter's 21st birthday at work and she was still waiting at the second location (home) 6 hours later... delaying her birthday plans. Horrible customer service. Nothing but excuses as to why. The florist told my daughter they didnt get "the call" until 2:30 pm when I called to find out where they were. Their resolution? Refunding $4.99! Never will I use this service again. In the end it was no bargain, the flowers were ok... but if it can't be there when promised, then what's the sense? The shipping cost as much as the flowers!

This is my first order with you. I cannot say whether I'd recommend you -- yet -- because I haven't seen the quality of the service you provide. The site works well, your prices are attractive and the selection you offer is the same as more expensive sites. I can't yet say I'd recommend to others or use again until I see the quality of the flowers delivered (I've chosen florist's choice) or how fast and considerate the delivery is. One thing I would like to comment on, however, is that there is no box provided for special notes -- like where to leave the flowers if no one is at home, or to place special requests -- for instance, I would have liked to add that my mother prefers pinks and pastels to primary colours, and to add that if possible, please add some fragrant flowers to add pleasure. I will be happy to comment further once I know how well your entire service is performed. Thank you! Hope this helps. Kind regards.
Update: My mother received the flowers I ordered (florists' choice) and they were the colours she loves and some fragrant flowers were included -- so perhaps you passed along my request (thank you). I will use your service again. Can you tell me which florist created the arrangement? I would be happy to recommend.