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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brandon c.
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I wanted to send flowers to someone special
July 20, 2015

I wanted to send flowers to someone special. Never done this before but the website was recommended to me.

Date of experience: July 20, 2015
Alberto Q.
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First time and it was a success
July 20, 2015

First time and it was a success

Date of experience: July 20, 2015
Linda M.
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Will use them again
July 20, 2015

Will use them again. Great service!

Date of experience: July 20, 2015
Jason M.
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Great experience overall
July 20, 2015

Great experience overall.

Date of experience: July 20, 2015
Donald F.
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This was a wonderful experience
July 20, 2015

This was a wonderful experience.

Date of experience: July 20, 2015
Kristin m.
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Beautiful arrangement..
July 20, 2015

Beautiful arrangement.but not like the one pictured at all. Great delivery time.

Date of experience: July 20, 2015
Martha T.
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Flowers shown are beautiful, I'm just praying they are as great in person. My Aunt deserves it
Received on time but arrangement was not nearly as beautiful or size as online described

Date of experience: July 20, 2015
Donna M.
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Thank you for next day delivery
July 20, 2015

Thank you for next day delivery

Date of experience: July 20, 2015
Brett Z.
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I liked that the flowers arrived with both open flowers and buds. This was a present and I did not want to have the recipient wait for the buds to open that other sights offered. I was very pleased with the bouquet and will use fromyouflowers again in the future.

Date of experience: July 20, 2015
Sean X.
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Brilliant thanks!
July 20, 2015

Brilliant thanks!

Date of experience: July 20, 2015
Trish S.
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Your site never told me there was a shipping charge, though I thought there would be. It appears a "bit shady" when you slap it on after the credit card number ws given. I'm in Customer Service Management, that is not good business in my opinion. One should ALWAYS clearly see the total amount BEFORE a form of payment is asked for. Actually, I wanted to cancel my order based on principle alone. But like many others you have "tricked", I won't. As my sister is more important at this moment. I EXPECT you will ensure that what ever florist is in Madison you use... Will make it a "STAND OUT" BEAUTI'FULL' bouquet. I will be seeing it. So please, do not further disappoint. WITH OUT A DOUBT you should follow up! My goodness what kind of a question is that? Whether a customer leaves a complaint OR a compliment; ALWAYS follow up! Certainly reward anyone that takes the time to assist/comment on your lively-hood. I can't wait for your call.

Date of experience: July 20, 2015
Jack E.
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The delivering person did not knock on the door, nor ring the door bell. The flowers sat in the heat for a longer than required period of time.

Date of experience: July 20, 2015
YURI M.
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It hasn't been delivered until Agus 3 2015
July 20, 2015

It hasn't been delivered until Agus 3 2015

Date of experience: July 20, 2015
Judith W.
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My best friend was thrilled with her "Birthday cake" and those who saw it said they would like to receive one.

Date of experience: July 20, 2015
judith L.
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Easy to order, plus 15% from ebates
July 20, 2015

Easy to order, plus 15% from ebates.

Date of experience: July 20, 2015
Michelle F.
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I had to order flowers for my uncles wedding and I was still so shocked by his death. It was easy and they were beautiful! My co-workers father passed and I knew right were to go to order flowers. Thanks again for being able to be trusted during especially hard times.

Date of experience: July 20, 2015
Steve W.
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Simple and quick
July 20, 2015

Simple and quick. Very easy to navigate site. Thanks.

Date of experience: July 20, 2015
sherry J.
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Too many questions
July 20, 2015

Too many questions

Date of experience: July 20, 2015
Claudia Q.
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Easy to usr
July 20, 2015

Easy to usr

Date of experience: July 20, 2015
Jere M.
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Beautiful arrangement, excellent service
July 20, 2015

Beautiful arrangement, excellent service.

Date of experience: July 20, 2015