From You FlowersReviews 147,210

So far so good...just hope the product is as good as it looked online.

The arrangement was a lot smaller than it looked online and although I received a delivery confirmation on Sunday I didn't see it at the visitation that day. Perhaps the church put it elsewhere however all of the other arrangements were displayed at the visitation. I only finally saw the arrangement at the luncheon that was after the funeral. While I am glad it finally showed up I wish others could have seen it.

I didn't like shopper approved email. The email's subject/title as it appeared in my inbox "no reply" In my opinion the term no reply is a poor choice of words when the purpose of the email communication is regarding a delivery. Its natural for the customer receiving your email to think- and then have to rule out- that there was possibly no reply from the location receiving the delivery. And in certain situations such as flowers sent for sympathy for death of loved one, most people are not going to be comfortable contacting the bereaved party to find out if they received the flowers being delivered, which was the purpose of your email.

ORDERING EASY - CONCERNED ABOUT DELIVERY THAT WILL BE THE DECIDING FACTOR

Horrible delivery and customer service
7/18/15 customer service rep actually argued with me!
Delivery of flowers to Trumbauersville (yes obscure but does exist - see Google maps) not until 4pm Monday 7/20 should have been the 17th
Both recipients commented on the small size of the arrangement and plant - they both hoped I got a refund for the size and condition of arrangement and plant -
Delivery person in Pennsylvania was rude and never even apologized to my 85 year old mother for the delay in delivery
I will be returning to FTD

Flowers were not delivered on time - at least five hours late. Timing was essential to the gift. A day later, I received a call from fromyouflowers.com saying that the florist had delivered it to a neighbor. This seems bizarre. Who delivers flowers without asking for the recipient's name? Furthermore, I provided a buzzer number and my name is on the outdoor list of residents. The flowers, when eventually received, were a bit past their prime - beginning to wilt. Overall, poor coordination between the online middleman and retailer. My first messages to fromyouflowers.com were answered with an automated message saying they would look into it. But no one followed up until I called. I should have looked at Yelp reviews before spending the money - which was NOT refunded.