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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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lisa v.
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Very easy to use but paid more for delivery within 4 hours and it wasn't

Date of experience: July 23, 2015
Joshua t.
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What made me purchase was when i decided not to they emailed me with free shipping, the shipping price was way to high to begin with. The florist also had a slight problem finding the address but she called and the issue was resolved right away, the flowers were beautiful and I am very please with my order. I will definitely use this site again.

Date of experience: July 23, 2015
Aleisha J.
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I placed same-day order at around 7 am for a flower delivery to my mom for her birthday. Within 2 hours, I received an email and spotted the words "...unfortunately, we were not able to..." My heart sank. The florist in my mom's area did not have the bouquet I ordered available. I read on, and to my surprise, they replaced the bouquet I ordered with one that was similar! I have ordered before from a different company, and when they didn't have what I ordered, they canceled the order altogether. This wasn't the end of my wonderful experience with From You Flowers' customer service. Within the next hour, I received notification that the florist was unable to locate my mother at the hospital address I had given because they were not sure if she was a patient or an employee, and they said they would hold my order until I responded. Again, I was so glad they called me instead of canceling outright, and I responded immediately. I received notification within the next couple of hours that the flowers were successfully delivered. My mother called me to tell me she loved them! I don't write many reviews, positive or negative, but this is the best customer service I have experienced in a long while!

Date of experience: July 23, 2015
Linda R.
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It was a gift
July 23, 2015

It was a gift. So I do not know what the product looked like, but was told they are beautiful.

Date of experience: July 23, 2015
Stephanie M.
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So, so, so happy!
July 23, 2015

So, so, so happy! I forgot a birthday - Ordered the flowers and less than an hour later they were at her door!

Date of experience: July 23, 2015
Dwight P.
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Very easy and great selections
July 23, 2015

Very easy and great selections

Date of experience: July 23, 2015
Gary L.
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Great experience
July 23, 2015

Great experience. Wife loved the flowers.

Date of experience: July 23, 2015
Reinier K.
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I'm an international customer, it would be nice to be able to enter international billing adresses too. Love the fact that I can still order though! Especially via Paypal!

Date of experience: July 23, 2015
Tanya X.
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The flowers looked different then what I picked out.

Date of experience: July 23, 2015
Rachael F.
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Thank you
July 23, 2015

Thank you

Date of experience: July 23, 2015
Michelle B.
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I was very pleased with the price and easy process.

Date of experience: July 23, 2015
Susan M.
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Hello all was good until the15 service fee
July 23, 2015

Hello all was good until the15 service fee. Plz consider putting that in the front so people will know. Otherwise it looks slightly sleazy!10 service fee is palatable as shopping at Safeway or Costco yields a lot more flowers. The delivery is a users expense- just let us know in the beginning.

Date of experience: July 23, 2015
Theresa W.
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Today was good!
July 23, 2015

Today was good! A couple weeks ago I ordered two flower arrangements. I was very pleased at the quality of the flowers. That's why I'm ordering for a second time.

Date of experience: July 23, 2015
Lori A.
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Flowers were fresh and beautiful
July 23, 2015

Flowers were fresh and beautiful.

Date of experience: July 23, 2015
James C.
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Great experience
July 23, 2015

Great experience. Thanks.

Date of experience: July 23, 2015
marybeth m.
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Easy to use.it arrived very late in day@ my son's office so he didn't get till he went to work 7/23. He said it was nice and plentiful.

Date of experience: July 23, 2015
Alessandra J.
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Beautiful flowers
July 23, 2015

Beautiful flowers. Delivered exactly as expected.

Date of experience: July 23, 2015
Suzanne G.
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I paid for delivery before noon, but the order was delivered between 2 and 3. Also a $15 delivery charge seems very high.

Date of experience: July 23, 2015
Stanley a.
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Always on time and great quality
July 23, 2015

Always on time and great quality

Date of experience: July 23, 2015
alicia m.
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Speedy delievery was great, while my brother was in the hospital for 3 weeks

Date of experience: July 23, 2015