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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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chip s.
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Great Service at a great price
August 3, 2015

Great Service at a great price. Very easy to use. Will use again

Date of experience: August 3, 2015
Erick G.
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Thank you for this service
August 3, 2015

Thank you for this service. Very Convenient

Date of experience: August 3, 2015
Jennifer L.
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It would be nice to have a notes message for the florist.

Date of experience: August 3, 2015
Lori Q.
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The flowers I sent to my sister were delivered 3 days early, left on her doorstep (while she was at work) and for the price I paid, the arrangement was SOOO puny. When I called customer service, I was offered $10 off my next purchase. Big deal. My sister (whom I havent seen in 35 yrs) was supposed to be SURPRISED on the DAY of her birthday, and even tho the confirmation email said AUG 3.the flowers were delivered on JULY 30. I will NEVER order from your company again.this was the second time now, and the LAST time, the order came with dead flowers. Thought I would give you guys another try.wont be suckered into another. Thanks for nothing guys.

Date of experience: August 3, 2015
daniel T.
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Good & easy
August 3, 2015

Good & easy

Date of experience: August 3, 2015
Freddy U.
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Good values
August 3, 2015

Good values

Date of experience: August 3, 2015
dorothy i.
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Flowers were for a relative 3,000 miles away so it is hard to know their exact condition, delivery, etc. but the recipient was pleased.

Date of experience: August 3, 2015
Washington
1 review
3 helpful votes
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They sell your info
August 3, 2015

Just found out that they sold my info to Value Mags. Started getting unwanted and not ordered Parents magazine. Still going through steps to try to stop getting unwanted magazine. My baby is 36. I think he is past Parents magazine stage! I won't order from this company again.

Date of experience: August 3, 2015
Dolores E.
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Fast and easy
August 3, 2015

Fast and easy. Good selection of flowers.

Date of experience: August 3, 2015
Angela M.
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Great for ordering and sending to relatives who live away!

Date of experience: August 3, 2015
Matthew M.
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Quick and easy!
August 3, 2015

Quick and easy!

Date of experience: August 3, 2015
Stan s.
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The chocolates are out of date and not Edible forget what I paid. However I was also told that because they were not deliver d on our anniversary we would receive an upgrade I would like to k ow what that was as I see no upgrade here at all

Date of experience: August 3, 2015
Bob E.
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Easy, Fast, and painless
August 3, 2015

Easy, Fast, and painless

Date of experience: August 3, 2015
Donna C.
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Website is great id like moe choices in containers

Date of experience: August 3, 2015
Carolyn C.
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Very professional, quick and easy to place an order

Date of experience: August 3, 2015
Sara R.
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I purchased pink and white flowers to be delivered in a rectangle vase. I liked everything except the fact that they were NOT in a rectangle vase. I bought these flowers because not only were they beautiful but the vase made it even better. I just don't understand why if your not going to provide what's in the picture, why it is an option to buy.

Date of experience: August 3, 2015
FARHAN U.
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If u make it possible to deliver at 12 pm sharp it makes event more beautiful

Date of experience: August 3, 2015
Justin J.
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Got delivery confirmation well after the said delivery hours. The arrangement looked nice but not little off, of the picture shown. But at the end of the day, they where delivered and looked nice. Would order again.

Date of experience: August 3, 2015
Texas
1 review
2 helpful votes
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I had a friend's 40th birthday coming up so I went to order a HUGE bouquet and the picture online was absolutely perfect... overflowing vase and I was excited for her to receive them.

HOWEVER, the flowers I got were like their basic arrangement. So, I emailed and received a replacement arrangement today... and you guessed it... same size arrangement.

My reply email from them was to call so I did and the CSR wanted to give me a 20% refund... I spend $70, I was given MAYBE a $30 arrangement and now you wanna give me a $14 refund... Hmmmmmm NO.

So, then she reluctantly says that they could give me a full refund which I immediately jumped on. The flower shop came back for the arrangement and now I wait for my refund.

I added photos for all to see what I ordered and what I got. Find the "differences"... what a joke!

UPDATE: Refund was issued so for that I've changed their rating to 2 stars. Zero stars for what I got but I didn't wanna make it out it was a good place to do business with so I couldn't give a higher star rating... though with the refund... I'd give them a 5 because that's not normal business practices.

Date of experience: August 3, 2015
Nicholas M.
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Great so far, can't wait for it to arrive
August 3, 2015

Great so far, can't wait for it to arrive.

Date of experience: August 3, 2015