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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Leonard L.
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Overall Efficient
August 4, 2015

Overall Efficient. Products were received very nice.

Date of experience: August 4, 2015
Joshua a.
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Easy!
August 4, 2015

Easy!

Date of experience: August 4, 2015
Wade M.
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If this makes it to her today, this site is a life saver. Thanks

Date of experience: August 4, 2015
Jared F.
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Found you because FTD screwed up my last order, this is my first time with you - I hope you will become my new go to!

Date of experience: August 4, 2015
Stephanie K.
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Great product and timely delivery
August 4, 2015

Great product and timely delivery

Date of experience: August 4, 2015
Desiree J.
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No complaints
August 4, 2015

No complaints

Date of experience: August 4, 2015
g h.
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Good delivery as promised
August 4, 2015

Good delivery as promised. Overall, the customer is satisfied with this vendor.

Date of experience: August 4, 2015
Alison W.
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Great service, great product!
August 4, 2015

Great service, great product!

Date of experience: August 4, 2015
Daniella X.
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My sister was very happy when she received her flowers!

Date of experience: August 4, 2015
Lee B.
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Seemed easy enough, I hoped the product is delivered with the same professionalism and I am pleased to say it was! Expectation completely met!

Date of experience: August 4, 2015
Stephanie H.
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I ordered flowers for an ex-coworker who received a promotion. I ordered the smiley face with yellow flowers so she can use it over and over, however; I added a mylar balloon with Congrats on it to make the point. Sadly, she only received the flowers and not the whole picture I was expecting. While customer service promptly refunded my $5.40, the point of the flowers was not truly received. I need to have a florist I trust that everything I ordered is delivered as I live an hour away, not having that trust, I don't have faith any more. I don't think I will use this site again. Sorry, it is really not about the $5, it is about paying $65 for something and not getting it.

Date of experience: August 4, 2015
RONALD L.
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Very happy
August 4, 2015

Very happy

Date of experience: August 4, 2015
Bethany b.
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My friend posted a pic of the flowers on fb, very pretty! Website was very easy to manage! Customer service was great!

Date of experience: August 4, 2015
Valerie J.
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Happy with same day delivery
August 4, 2015

Happy with same day delivery
But my father received flowers to back porch and not happy with arrangement after he sent picture. Did not seem full and lacking life. I picked the largest one.

Date of experience: August 4, 2015
Brenda P.
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Was disappointed when placing order
August 4, 2015

Was disappointed when placing order. It showed Sat and Sun delivery, but was unable to send on those days.

Date of experience: August 4, 2015
Brian B.
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Nice job from start to finish
August 4, 2015

Nice job from start to finish. Don't change.

Date of experience: August 4, 2015
Judy W.
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Ordering very easy
August 4, 2015

Ordering very easy.

Date of experience: August 4, 2015
Steve K.
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Well once I know this has been delivered to the address specified today. Then my experience will be good. Yet until then you get three stars. Once I have confirmation of delivery I will rate you at five stars.

Date of experience: August 3, 2015
Ryan R.
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The delivery was about an hour late but the flowers were well received and customer service was friendly. Overall a very positive experience.

Date of experience: August 3, 2015
NANCY C.
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Although the flower arrangement was nicely done, it didn't look like what I had originally ordered.

Date of experience: August 3, 2015