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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ken U.
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Cheaper than 1800flowers.com and although they still charged a service fee, they discounted almost half of it back to me.

Date of experience: August 11, 2015
Emily H.
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:)
August 11, 2015

:)

Date of experience: August 11, 2015
jesse s.
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Website was a little slow but everything worked out good

I paid $5 extra for before noon delivery and they were delivered at 1:30
But the quality and price of the product was fantastic
The florist did an outstanding job.

Date of experience: August 11, 2015
Quinton R.
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N/a
August 11, 2015

N/a

Date of experience: August 11, 2015
Anthony G.
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The Credit Car Processing html coding needs work
August 11, 2015

The Credit Car Processing html coding needs work. Very flawed. Also, your CS agents who answer emails need to READ the emails instead of just auto replying.

Date of experience: August 11, 2015
Domonic E.
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Great Service
August 11, 2015

Great Service.

Date of experience: August 11, 2015
Nicole J.
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Love ordering from you all
August 11, 2015

Love ordering from you all.

Date of experience: August 11, 2015
Carlos E.
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Thanks for your prices!
August 11, 2015

Thanks for your prices! :)

Date of experience: August 11, 2015
Victor C.
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Good service, would use again
August 11, 2015

Good service, would use again

Date of experience: August 11, 2015
Jackie T.
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Good selection and moderately priced Hope the flowers look as good as they did in the picture.

Date of experience: August 11, 2015
Janice M.
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I am in NJ and the plant was to congratulate my son-in-law on his new business in CA. It had to be right... the plant was great... but I did find difficulty in online ordering process... after a phone call the order was on its way and an E-mail thanking me for "hanging in there" completing the process...

Date of experience: August 11, 2015
Lisa L.
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Quick and easy, nice selection and an overall good experience.

Date of experience: August 11, 2015
Mika M.
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Flowers were beautiful
August 11, 2015

Flowers were beautiful. Very easy to navigate through the website when purchasing.

Date of experience: August 11, 2015
JoAnn U.
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Shipping cost are a little high
August 11, 2015

Shipping cost are a little high. Also the flowers I ordered were not the flowers she received. I'm very disappointed in the flowers that were sent they looked nothing like the picture and there was no ribbon on the vase which is what showed in the picture online. If you are going to advertise a product and someone buys that product that is what should be received. At this point I would never order from this company again.

Date of experience: August 11, 2015
Nancy S.
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Great and the Flowers were beautiful
August 11, 2015

Great and the Flowers were beautiful

Date of experience: August 11, 2015
haya a.
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Its my first and it will not be the last
August 11, 2015

Its my first and it will not be the last

Date of experience: August 11, 2015
Bonnie T.
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Thank you for the beautiful arrangement delivered when I requested.

Date of experience: August 10, 2015
Miguel M.
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Quick easy service
August 11, 2015

Quick easy service

Date of experience: August 10, 2015
Cara L.
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I wish that it was easier to get a shipping/service/handling fee BEFORE you get all the way to check out! That is when I start shopping around to see who will send for free (i.e. Just include it in your overall cost and charge a flat "Same Day/Next Day Fee". Also it would be nice to have a "description" or Brand name of the "Box of Chocolates. I.e. No chocolate covered fruit/cherries-yuck!

Date of experience: August 10, 2015
Peggi I.
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I have not received the product yet
August 11, 2015

I have not received the product yet. I will have to submit a response later.

Date of experience: August 10, 2015