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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Shannon W.
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Great Service!
August 11, 2015

Great Service! I recommend this delivery service and the flowers were fresh!

Date of experience: August 11, 2015
Brian Z.
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I think the added costs and delivery fees should be more up front. But the service and product were excellent. My wife was very happy. Thanks

Date of experience: August 11, 2015
Dawn C.
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Florists was very rude, did not deliver flowers to correct address and did not try to make it right in a timely manner. Was informed that flowers would be delivers to a funeral by a certain time and they were not. Had to pick flowers up and take them to the funeral my self.

Date of experience: August 11, 2015
Eric E.
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I placed 2 flower orders
August 11, 2015

I placed 2 flower orders. The first one was 100% perfect.
The second i paid for expedited delivery (before noon) and they were about 2 hours late.
Customer service took care of me and gave me a refund for the expedited amount. All in All a great experience and will use fromyouflowers.com again

Date of experience: August 11, 2015
amy e.
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Very easy to do
August 11, 2015

Very easy to do

Date of experience: August 11, 2015
Kathy C.
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Natalie said the flowers were beautiful!
August 11, 2015

Natalie said the flowers were beautiful!

Date of experience: August 11, 2015
Rajendra B.
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Good service, but a little too pricey
August 11, 2015

Good service, but a little too pricey. You should display the service charge right at the beginning, instead of pulling a surprise at the end. No one likes surprises, especially when you have to pay more money.

Date of experience: August 11, 2015
David B.
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Easy ordering with reasonable prices and timely delivery but a little disappointed in the flowers themselves. Not as full or tall as the picture.

Date of experience: August 11, 2015
Vincent K.
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I did not care for having to pay after you messed up a day behind. I'm glad I got a discount and more flowers still I should have gotten them free after that mess up. I spent all night frustrated at the bad day I had at work then the fact I couldn't get these to my girlfriend on the day and time I paid for. Worst of all, EVERYTIME I needed to know an update. I had to call you!

Date of experience: August 11, 2015
Pat M.
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Good
August 11, 2015

Good

Date of experience: August 11, 2015
Debbie d.
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Nice price and prompt delivery
August 11, 2015

Nice price and prompt delivery

Date of experience: August 11, 2015
Alain P.
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I contacted the Customer service as the flowers that we received were not the ones we asked for, unfortunately the recipient was with me when we received thus I couldn't return them.
Customer service contacted me back and they ofered me a 20 % discount, which is good but is not helping in the overall shopping experience :(

Date of experience: August 11, 2015
John B.
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After being on the phone for over two hours and late delivery for the order the customer service finally fixed the problem but it did not go at all as planned

Date of experience: August 11, 2015
Belinda M.
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I loved being notified of free shipping, but $50 seemed high for the type of product it was. It did make my sister happy though and that's what matters.

Date of experience: August 11, 2015
clara X.
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Fast and easy
August 11, 2015

Fast and easy. Very pretty

Date of experience: August 11, 2015
michael Z.
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Everything's ok
August 11, 2015

Everything's ok.

Date of experience: August 11, 2015
Mary L.
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The balloons deflated much too fast!
August 11, 2015

The balloons deflated much too fast! I would hope that something like this high float would be used and they would last much longer than 8 hours - very disappointed - my 2 year old Grandaughter cried because they were deflated when she woke up and didn't even get a chance to play with them, so I would have been better off to get nothing than have her disappointed in what we did get her:-(
I paid extra for same day and 4 hour del window so she would have lots of time to play with them since balloons are her favorite thing, but that was a waste:-(

Date of experience: August 11, 2015
Glen B.
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I have used your service several times
August 11, 2015

I have used your service several times

Date of experience: August 11, 2015
Danee J.
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Website is easy to navigate and the information was clear
My recipient sent me a picture of the flowers he received and they were no where near as nice as what I saw in the picture. I ordered a bouquet due to the Orange lillies and yellow flowers with dark centers since my recipients favorite flower is a sunflower and he likes Orange. I thought the yellow & Brown centered flowers reminded me of sunflowers, but none were in the arrangement he got. The Orange roses were more peach and there was only one Orange Lilly.

Date of experience: August 11, 2015
Maria R.
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Very user friendly website
August 11, 2015

Very user friendly website. With regards to fees, however, I think expedited fee should take into account the same day fee. Overall wonderful experience ordering from your website.

Date of experience: August 11, 2015