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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kathleen N.
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Website easy to use
August 14, 2015

Website easy to use. Makes expedited ordering a pleasure.

Date of experience: August 14, 2015
Jack D.
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Overall great experience
August 14, 2015

Overall great experience.

Date of experience: August 14, 2015
Jake K.
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My wife was pleased with the arrangement
August 14, 2015

My wife was pleased with the arrangement. I was upset due to paying the extra price and for the medium size which looked nothing at all like what I ordered. There were no roses or a purple vase. I guess in a way it is my fault for not reading the small print. I will say the flowers are nice but not what I ordered. I also think the $52 I paid was very high for what I ordered. The delivery speed was very fast and my wife did enjoy them.

Date of experience: August 14, 2015
CeCe G.
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I always pick the "florist choice" the flowers are lovely and last at least 10 days.

Date of experience: August 14, 2015
Arturo G.
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Product did not arrive on time as stipulated, I paid extra to ensure delivery at noon or before. Time of delivery was past that time. Product was adequate but expected more.

Date of experience: August 14, 2015
Rich W.
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My order had orange roses and they were supposed to be yellow roses. Just like the picture show. It was our anniversary and we had yellow roses in our wedding. The flowers are nice but the wrong color.

Date of experience: August 14, 2015
ss T.
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Great experience
August 14, 2015

Great experience

Date of experience: August 14, 2015
Laurie S.
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Extra delivery fees were added and could not be eliminated.

Date of experience: August 14, 2015
Ruth M.
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Your site was easy to use
August 14, 2015

Your site was easy to use. My arrangement for our wedding celebration!

Date of experience: August 14, 2015
Shanell E.
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I would definitely purchase from you if the prices were a little lower, but at this point I would shop around for future purchases.

Date of experience: August 14, 2015
Sarah R.
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K
August 14, 2015

K

Date of experience: August 14, 2015
Clinton S.
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I was very satisfied with the ordering process
August 14, 2015

I was very satisfied with the ordering process.

Date of experience: August 14, 2015
Kile L.
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I came here thru ebates, but when I tried to pay via paypal, I would loose the ebates connection and have to start all over. Paying by credit card caused no issue. Somewhat aggravating.

What my husband received vs what was pictured was so very different. I didn't expect the same brand of the items as shown, but I would have expected the same quality. In my opinion, I paid $70 for a few bags of higher end cookies. And he received $70 worth of oreos and keebler and store brand cookies.

Date of experience: August 14, 2015
Stephanie C.
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The free shipping email was great!
August 14, 2015

The free shipping email was great! Thanks! I wasn't going to order due to the shipping cost that was added at the end.

Date of experience: August 14, 2015
Brenda A.
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Beautiful flowers the same day delivery was awesome $10.00 discount was awesome the added fees suck $29.00 flowers ended up being $61.00 I will still recommend you and use you again thanks

Date of experience: August 14, 2015
dave c.
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Eventho the flower arrangement was nice and looked good, the PHOTO on the on line display was deceptive, The online picture appeared full, the arrangement looked more of a rounder look, more red and yellow flowers and less green. But, the receiver enjoyed what she recieved

Date of experience: August 14, 2015
Pamela N.
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Upon ordering I was hoping for the complete package as shown on the web site. The vase was not in stock from whomever was used as the florist locally. The vase sent with the rest of the order was just fine visually. And, the customer service was very on spot and caring. Thanks to those whom I spoke to.

Date of experience: August 14, 2015
Forrest M.
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*
August 14, 2015

*

Date of experience: August 14, 2015
Chris T.
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Excellent quality and delivered the same day I ordered which is what I needed. Thanks

Date of experience: August 14, 2015
Jade P.
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Thank you for the prompt delivery
August 14, 2015

Thank you for the prompt delivery

Date of experience: August 14, 2015