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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Greg L.
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Your prices are better than Pro Flowers!
August 20, 2015

Your prices are better than Pro Flowers! I have not purchased from you before, so I am curious about my cousin's reaction to the bouquet.

Date of experience: August 20, 2015
Brent S.
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The flowers were advetized with a custom base on sale for 24.99 then when I saw the vase was extra, then there were more fees. It would have been nice to know that there would be so many fees up front instead of seeing them at checkout

Date of experience: August 20, 2015
Mert K.
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Fast service as promised
August 20, 2015

Fast service as promised. Could have been a bit more affordable but reliable so that is what matters.

Date of experience: August 20, 2015
stacy b.
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I was very disappointed in the product
August 20, 2015

I was very disappointed in the product. The one that I viewed on your website was spectacular. It looked to be overflowing and bursting with candy and treats, which is WHY I ordered it. When it was delivered, it looked lazily put together. It was "small", and certainly NOT an exciting display. It was put together with ONLY about 6 original sized treats, horribly overpriced. NOT bursting with treats as you offered on line. This was to be a SPECIAL GIFT for my 7 yr old nephew! I am BEYOND disappointed. I am requesting a FULL refund! I will CERTAINLY keep in touch to make sure this happens.

Date of experience: August 20, 2015
Kacey X.
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Overall experience was awesome
August 20, 2015

Overall experience was awesome

Date of experience: August 20, 2015
Cheryl S.
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I sent a fruit basket to a friend that had surgery.
They were very happy and said they could not believe how beautiful and big the basket was. They also said the fruit was very delicious.

I am very happy with the selection.

Date of experience: August 20, 2015
brian H.
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Great
August 20, 2015

Great

Date of experience: August 20, 2015
erika c.
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Im very satisfy
August 20, 2015

Im very satisfy

Date of experience: August 20, 2015
Vivian G.
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My shopping experience was fine
August 20, 2015

My shopping experience was fine.

Date of experience: August 20, 2015
richard m.
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Order arrived promptly
August 20, 2015

Order arrived promptly. Flowers were fresh and beautifully arranged. Have used this service twice in one week and will continue to use. Recommend highly and with no hesitation.

Date of experience: August 20, 2015
Catherine G.
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Ordering was so easy...
August 20, 2015

Ordering was so easy...my friend love the basket and sent me a picture. It was beautiful. I have found a new on-line florist.

Date of experience: August 20, 2015
Rebecca B.
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Easy and fast, good pricing-hope they look as good in person.

Deliver as promised-didn't get to see them in person but my dear friend was thankful for the sentiment-Thank you

Date of experience: August 20, 2015
Annemarie P.
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Excellent delivery service and product
August 20, 2015

Excellent delivery service and product.

Date of experience: August 20, 2015
Marcia B.
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Easy order And hear the arrangement is very pretty

Date of experience: August 20, 2015
Mary M.
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Took 3/phone calls to straighten out my order
August 20, 2015

Took 3/phone calls to straighten out my order. I had mistakenly put in the wrong zip code and my order was out in lala land because no thought to call my phone. My order was not delivered the same day or was the arrangement the one I picked out online. All said and done they took off the same day cost and delivery was the next day. I will never order from this company again.

Date of experience: August 20, 2015
Joann R.
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I ordered these flowers to be a surprise for my daughter in Houston. I included the whereabouts of her apartment (over garage in back), and her phone number. I paid extra for the quick delivery, thinking if the deliverer had any doubts, they would call her number, but he/she didn't, and my daughter didn't get her flowers until the next day after work. (I don't know if they were left outside the garage door in the back yard or on the front porch of the main house). When I didn't hear from her I texted to see if she'd got them, and she didn't realize. Wish the delivery person would have called her when unable to actually hand her the flowers. When she finally got them, she was delighted, exclaimed that they were beautiful.

Date of experience: August 20, 2015
Keryn T.
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My mom loved her flowers and I was more than satisfied with the quality of the arrangement. She sent me a picture of her flowers and they were exactly as I had ordered them.
Also, thank you for noticing (online) that I created an order then didn't complete it. You sent me an email with a free shipping, and that sealed the deal for me.

Thank you, thank you! I look forward to sending my mom many more flowers using "you flowers.com".
Satisfied customer

Date of experience: August 20, 2015
Lori B.
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Easy ordering and speedy delivery with beautiful arrangement.

Date of experience: August 20, 2015
Teresa D.
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Overall the service was great
August 20, 2015

Overall the service was great. But what I chose online was not what was sent. I think what I saw was large candy bars but she received other things. BUT she was very happen with what she recieved and she told me it was packed full of very good stuff.

Date of experience: August 20, 2015
Amy H.
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Thank you excellent service & product
August 20, 2015

Thank you excellent service & product

Date of experience: August 20, 2015