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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tammy B.
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Easy, quick, great visuals, loved the shopping experiemce. The delivery however was dropped off with a 13 year old neighbor because the driver couldn't find the house on a clearly marked road. Luckily the child delivered the flowers to the correct place.

Date of experience: August 21, 2015
Camille B.
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Very easy and convenient!
August 21, 2015

Very easy and convenient!:-D

Date of experience: August 21, 2015
Angila C.
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So been great and easy
August 21, 2015

So been great and easy. Great prices for same day delivery. Should tell about processing and handling fees upfront though. Delivered on time. Great service! Will use again!

Date of experience: August 21, 2015
Meeja B.
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Placed my order at around 11am and the flowers were delivered by 3!

Date of experience: August 21, 2015
Sandra D.
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Waited for an email because I forgot my password to my account. It didn't come so I finally ordered as a guest.

Date of experience: August 21, 2015
Steven H.
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Unfortutnately, the company delivering the flowers had a glitch and the flowers were not delivered by the promised time and my family member was discharged from the hospital without my flowers getting to her. I contacted the company and they offered an immediate full refund. All my electronic communication was very prompt, they showed concern, and provided the refund with sincere regrets (plus a coupon on a future order which I just used). Based on their customer service, I ordered from them today for a family member's birthday.

Date of experience: August 21, 2015
Long I.
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My daughter-in-law was pleased with the flowers I sent for her birthday. Delivery was timely, the price was reasonable. I would use this company again.

Date of experience: August 21, 2015
Scott V.
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Quick, thanks!
August 21, 2015

Quick, thanks!

Date of experience: August 21, 2015
Kathleen S.
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Overall good experience
August 21, 2015

Overall good experience. Asked about delivery time, but I don't know that they've been delivered yet...

Date of experience: August 21, 2015
Dawn K.
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I wasn't at the funeral so I didn't see the arrangement.

Date of experience: August 21, 2015
Jeffrey L.
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Beautiful, highly recommended
August 21, 2015

Beautiful, highly recommended.

Date of experience: August 21, 2015
Rashawn J.
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I have used this sight before and it was great then. I know it will be great this time as well. Thank you!

Date of experience: August 21, 2015
Alejandro J.
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...
August 21, 2015

Date of experience: August 21, 2015
Michele R.
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It was convenient, very easy and the person I sent the flowers too loved them!

Date of experience: August 21, 2015
Margaret R.
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The flowers did not arrive as promised!
August 21, 2015

The flowers did not arrive as promised! Very disappointed as I would not have ordered if they could not be delivered on the date promised. Also could not use a discount code.

Date of experience: August 21, 2015
macy Q.
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I paid the extra $6.99 for the fast delivery it didn't happen. A service rep told me that she would refund me and send a $20.00 gift

Date of experience: August 21, 2015
Catalina X.
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The flowers looked nothing like they did in the photo and the writing was cut off on the vase.

Date of experience: August 21, 2015
Melissa S.
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It was easy to read and go through on my phone
August 21, 2015

It was easy to read and go through on my phone. I checked the web site out and left it to check out others and got an email from them asking me to come back and they gave me free shipping.
Very disappointed. I paid the extra 4.99 to have delivered by noon 12p and they were not.

Date of experience: August 21, 2015
Evangeline B.
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Pleased with the service..
August 21, 2015

Pleased with the service.the flowers were slightly delayed, overall its fine, the families were happy

Date of experience: August 21, 2015
Dustin C.
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Thank you for making this process so easy
August 21, 2015

Thank you for making this process so easy. Unfortunately, the delivery was a day late for my anniversary!

Date of experience: August 20, 2015