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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ronni P.
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Placing the order was a seamless experience and the deliver time and overall price is impressive.

Date of experience: August 31, 2015
cj P.
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Smooth process
August 31, 2015

Smooth process

Date of experience: August 31, 2015
Michael F.
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Easy to order my wife loved them
August 31, 2015

Easy to order my wife loved them

Date of experience: August 31, 2015
Audrey R.
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No issues here
August 31, 2015

No issues here - thanks!

Date of experience: August 31, 2015
New York
1 review
1 helpful vote
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From You Flowers was supposed to deliver a bouquet of flowers and a Get Well balloon to a coworker that had surgery. I called to place the order and was told that they guarantee the order will be delivered no later than 6 pm that same day. That was on a Friday. I received an email on Saturday that the vendor was "unable to make the delivery" and it would be rescheduled for Monday. This was an expensive gift to send and now it arrives 3 days late! They only offered to refund the $2.99 same day delivery charge and offered a $10 gift certificate for our next purchase. I will NEVER order from this company again. Companies like this exist to send flowers/gifts the same day. It's useless if what you're sending doesn't arrive until days after. DO NOT order from From You Flowers-HORRIBLE Company.

Date of experience: August 31, 2015
Ivan A.
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Effortless and same day service!
August 31, 2015

Effortless and same day service!
The actual arrangement was small and I upgraded to premium.

Date of experience: August 31, 2015
Julian S.
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The shipping and handling is very high
August 31, 2015

The shipping and handling is very high.

Date of experience: August 31, 2015
Lauren Q.
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The ordering process was quick and easy to comprehend. I ordered the "premium" size, which showed a significantly larger, fuller bouquet, but upon delivery the arrangement was slightly smaller than what was advertised. Other than that, I am pleased with my overall experience.

Date of experience: August 31, 2015
Vito R.
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The flowers came right on time as they were supposed to, no complaints at all! I appreciate the service!

Date of experience: August 31, 2015
Kelly s.
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Everything was great!
August 31, 2015

Everything was great! I will definitely order from you again!

Date of experience: August 31, 2015
megan p.
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Good Afternoon
August 31, 2015

Good Afternoon,

The succulent we received for a new employee looked nothing like the photo. Parts looked like they had once been glued on and fell off.
The card was sloppily hand-written also.

We'd appreciate a refund.

Thank you.

Date of experience: August 31, 2015
JILL W.
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Delivery was a day late, but the roses were beautiful.

Date of experience: August 31, 2015
Chris l.
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Easy to use site!
August 31, 2015

Easy to use site!

Date of experience: August 31, 2015
Paula F.
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The product and service was excellent as expected.

Date of experience: August 31, 2015
Tracy M.
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I was very fortunate to find someone who would do same day delivery on a Sunday. Sympathy bouquet for the loss of our grand dog. Very much appreciated and the arrangement was lovely.

Date of experience: August 31, 2015
Trinidad G.
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Thanks
August 31, 2015

Thanks

Date of experience: August 31, 2015
Melissa A.
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I was not shown my total in this email
August 31, 2015

I was not shown my total in this email. And the money has already been taken off my card

Date of experience: August 31, 2015
Arlene L.
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Used from phone
August 31, 2015

Used from phone. Worked smoothly

Date of experience: August 31, 2015
Marjoire J.
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Easty and great price
August 31, 2015

Easty and great price.

Date of experience: August 31, 2015
Estherlyn M.
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Easy and good
August 31, 2015

Easy and good.

Date of experience: August 31, 2015