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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Douglas H.
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Thank you for your quick response to my issue
September 8, 2015

Thank you for your quick response to my issue. I guess I somehow missed the $14.99 fee and only saw the $2.99 same day fee. In all, it was reasonably priced. Thank you!

Date of experience: September 8, 2015
Kristin X.
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I love Fromyouflowers.com and use them almost exclusively

Date of experience: September 8, 2015
Don S.
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Recipient loved arrangement but florist spelled name wrong

Date of experience: September 8, 2015
Bridget G.
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On time, beauitful flowers!
September 8, 2015

On time, beauitful flowers!

Date of experience: September 8, 2015
Kelly G.
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A little too complicate
September 8, 2015

A little too complicate

Date of experience: September 8, 2015
leah D.
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The chocolates could have been nicer
September 8, 2015

The chocolates could have been nicer.

Date of experience: September 8, 2015
DONNA V.
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Ok
September 8, 2015

Ok

Date of experience: September 8, 2015
Debbie L.
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I am very disappointed with my recent order!
September 8, 2015

I am very disappointed with my recent order! #1 I paid extra for more flowers $39.99 and a $14.99 service fee for a total of $47.48. #2 it was not anything like the picture. I was very embarrassed by what was delivered, looked worse than a bouquet I could have bought at Walmart or a local grocery store! I will not ever order from this company again and am posting on facebook about the horrible quality of the flowers!

Order Number: *******
Recipient Name: Mrs. Doris Bourbeau
Delivery Date: 09/05/2015
Product: Best Birthday Wishes Bouquet Order Date: 08/31/2015

Date of experience: September 8, 2015
rosie l.
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Nice flowers
September 8, 2015

Nice flowers

Date of experience: September 8, 2015
Washington
1 review
2 helpful votes
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Thieves!
September 8, 2015

My order wasnt delivered at all! They didn't want to give me a refund, they only offered a gift card! Like I would EVER use them again! I should have looked here first before I ordered.

Date of experience: September 8, 2015
Shari G.
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My order could not be completed on the day it was promised. When it finally arrived the next day around 2 p.m. the flowers were of very poor quality and looked like they were at least a week old. Very disappointed.

Date of experience: September 8, 2015
George D.
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We were disappointed
September 8, 2015

We were disappointed -

Date of experience: September 8, 2015
Stacey H.
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It would be nice to have a "hospital" option...
September 8, 2015

It would be nice to have a "hospital" option in the dropdown that has home or business to choose from.

Date of experience: September 8, 2015
Catherine F.
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...
September 8, 2015

Date of experience: September 8, 2015
Claudia E.
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To many fees ok w/one delivery fee but expedite fee and same day fee come on it means the same!
If you expedite is because you need it that same day. Today is Friday a weekday. Since when has it consider weekend Fee?

Date of experience: September 8, 2015
johnnyg M.
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...
September 8, 2015

...U...

Date of experience: September 8, 2015
Carol W.
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Although the picture I ordered from was different than what was received by my Aunt, she thought it was beautiful.

Date of experience: September 8, 2015
marsha M.
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Lots to choose from outstanding very pleased with order

Date of experience: September 8, 2015
Karen l.
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Not at all what I expected
September 8, 2015

Not at all what I expected. The picture seemed to have more roses, but I haven't found an online flowering order that is what is shown. I don't mind a small difference but for short notice delivery was fine

Date of experience: September 8, 2015
Aylin M.
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It was very fast and easy ordering
September 8, 2015

It was very fast and easy ordering. I read many bad reviews and wasn't sure if I would get this delivery on time let alone have it delivered. But I am very satisfied after all and the person loved the flowers.

Date of experience: September 7, 2015