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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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sandy z.
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Came in the afternoon not morning
September 16, 2015

Came in the afternoon not morning
Didn't look anything like photo
No place to call to discuss
Bad experience

Date of experience: September 15, 2015
Karen M.
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All good, except it wasn't exact as the picture chosen. I understand some flowers aren't always available in the colours required.

Date of experience: September 15, 2015
maria c.
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Excellent product and delivery on time
September 16, 2015

Excellent product and delivery on time.

Date of experience: September 15, 2015
Kathy R.
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The flowers were very pretty
September 16, 2015

The flowers were very pretty. But when you pay for a get well balloon it should be included. The driver said he lost it and he thought it was funny.

Date of experience: September 15, 2015
Mary W.
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I cannot
September 16, 2015

I cannot.

Date of experience: September 15, 2015
Susie R.
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1st arrangement was delivered on time but did not meet the expectations of what was described under the "premium" section. Called customer service and Justin was EXCELLENT and heard my concerns, acknowledged, gave a solution. 2nd arrangement was delivered promptly but unfortunately besides adding just a few more flowers and half filled balloon. By the way the 1st balloon was nice and full. Not sure if the same florist was used but again both arrangements didn't look as beautiful as the website picture. Again, I paid for premium instead of deluxe or standard, so my expectations were a little higher than the picture.
I appreciate Justin at fromyouflowers.com for handling the problem. I believe the problem with this one is the particular florist. With that said i woul give fromyouflowers.com another chance and hopefully the florist will do better or use a different florist to do the job.
Thank you

Date of experience: September 15, 2015
Elaine M.
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Easy to use
September 16, 2015

Easy to use - a little expensive - handling charges

Date of experience: September 15, 2015
sylfuen X.
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The flowers were beautiful
September 16, 2015

The flowers were beautiful. I thought that charging extra for same day delivery was extreme. You should not give that option if you are going to charge more.

Date of experience: September 15, 2015
QueenCityQueen M.
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Never shopped here before but had a good experience
September 16, 2015

Never shopped here before but had a good experience. Had my mom flowers delivered to her job. I couldn't see what the arrangement would look like in advance but mom was happy.

Date of experience: September 15, 2015
Robert C.
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Thanks for giving me a great discount appreciate much!

Date of experience: September 15, 2015
Debbie S.
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The flowers were a gift
September 16, 2015

The flowers were a gift. I was very happy to find your company to deliver the flowers the next day. They were very much appreciated.

Date of experience: September 15, 2015
Diana R.
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The recipient was extremely pleased with this arrangement. Thank you.

Date of experience: September 15, 2015
Diane F.
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I've used this site once before and was very pleased, so I used it again!

Date of experience: September 15, 2015
eric o.
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Nice selection...
September 16, 2015

Nice selection...happy i was able to get same day delivery...wish i would have known up front about the service/handling fee.

Date of experience: September 15, 2015
Michael B.
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I usually have problems with the flowers when ordering through a distributor online. They usually look different, less impressive than the picture. These did not. They looked exactly as how they were depicted and I was thoroughly impressed. The only downside was that the vase was different than what was ordered. It was plain green when it was suppose to say Happy Birthday. That is the only reason for my 4-star rating.

Date of experience: September 15, 2015
Rubi Z.
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Flowers where not the best as I expected they already dying off

Date of experience: September 15, 2015
Ashley R.
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Very nice!
September 16, 2015

Very nice!

Date of experience: September 15, 2015
David H.
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No Comment
September 16, 2015

No Comment

Date of experience: September 15, 2015
Sue d.
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Little expensive but I understand the gift was well received.

Date of experience: September 15, 2015
Gregory M.
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The flowers originally delivered started dying within 24 hrs. I am glad you wanted to replace them but the replacement bouquet was of lesser quality than the first

Date of experience: September 15, 2015