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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Stacey F.
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There is a great variety of products
September 17, 2015

There is a great variety of products. The ordering process was quick and easy without any issues. I had a sympathy arrangement sent and it was delivered on time without any problems.

Date of experience: September 17, 2015
Edith M.
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Easier then going to a florist
September 17, 2015

Easier then going to a florist. This site is the best!

Date of experience: September 17, 2015
Sophia P.
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Your service was one of the very few able to deliver flowers to that particular town, and at a reasonable price.

Date of experience: September 17, 2015
Robert N.
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The Flowers were great and even though I placed the order last minute they were delivered quickly and when promised. The only time I was dissatisfied was at check out after seeing the advertised price and after I agreed to a $2.99 same day delivery charge the final cost had an additional expedited charge of $4.99 and a handling fee of $14.99 that was not mentioned until the final page of checkout. I would have been happier with my experience if the pricing was more honest upfront. I felt that after finding what I wanted and completing the order I went through with the extra charges because I had the extra time vested that I would of used to go somewhere else and look. However with the product I received and the happiness my wife had with the flowers my overall experience was still good

Date of experience: September 17, 2015
Beth S.
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Great experience, will definatly buy again
September 17, 2015

Great experience, will definatly buy again

Date of experience: September 17, 2015
Diane W.
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So far, VERY PLEASED!
September 17, 2015

So far, VERY PLEASED! My mother loved her flowers - thank you!

Date of experience: September 17, 2015
Joan J.
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By far the easiest site to navigate and the best prices, too.

Date of experience: September 17, 2015
Suzanna R.
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Very easy always pleased with your flowers
September 17, 2015

Very easy always pleased with your flowers.

Date of experience: September 17, 2015
Patricia W.
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I always love the flowers that I purchase
September 17, 2015

I always love the flowers that I purchase. I will suggest to everyone to shop online here for their flowers for all occasions.

Date of experience: September 17, 2015
Gary U.
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My flowers arrived at the address given at 1:20pm and it was supposed to be delivered before 12pm because I paid extra for that service. The delivery guy lost the balloon and had to drive to the store and get a new one. On the bright side the flowers came out really nice.

Date of experience: September 17, 2015
Willa M.
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Easy and fun thank you
September 17, 2015

Easy and fun thank you

Date of experience: September 17, 2015
martha U.
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The arrangement was very small, I wonder if they sent the wrong size. Flowers were fresh and beautiful, delivered on time. I saw another arrangements from local florists that were less expensive and bigger. I was embarrassed for the small arrangement.

Date of experience: September 16, 2015
OhYeahBB D.
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Was great until the end when I was slapped with a15.00 service handle fee. I almost cancelled my whole order due to that reason alone. I was mislead to see a price for flowers and vase and then bam...another fee pops up for14.99. Not cool. That fee needs to be up front so the customer knows exactly what they are going to pay. Also, they dropped the box of flowers off at her mailbox instead of taking it to her doorstep. The mailbox is on the edge of a hwy. Anyone could of grabbed the box of flowers. Very unprofessional. One of my moms neighbors saw the box and brought it to her house. This is my first time using this service and it will be my last. Sorry, not impressed at all. However, the quality of the product was very nice. My mom liked the flowers.

Date of experience: September 16, 2015
Emily b.
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Fast service, great product
September 17, 2015

Fast service, great product.

Date of experience: September 16, 2015
tatiana r.
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Easy to order
September 17, 2015

Easy to order

Date of experience: September 16, 2015
Tonya T.
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I ordered the particular arrangement because it had sunflowers in it and that is my daughters favorite flower and there were no sunflowers.

Date of experience: September 16, 2015
Kevin W.
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I ordered two arrangements for my grandmother and aunt to be delivered on my wedding day as they were unable to attend. I paid for the expedited shipping and a fee so they would be delivered prior to 11AM. I received confirmation emails for both orders.

Only one order was delivered. I called on Sunday and the customer service clerk was very apologetic, however she was only able to give me a larger bouquet and offered an apology letter for the delay. The fastest they could get the flowers out was Monday.

The service was great for my aunts order, bad for my grandmothers order and both were ordered at the exact same time to be sent to the exact same city, so it's a toss up if you want to use this service.

Date of experience: September 16, 2015
Brandon T.
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Jjln
September 17, 2015

Jjln

Date of experience: September 16, 2015
Cindy A.
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Fun and easy!
September 17, 2015

Fun and easy!

Date of experience: September 16, 2015
Matthew S.
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First time I have purchased from this company and let me tell you that From you Flowers has made me a believer. The flowers I purchased were for my wife's birthday. I was so amazed how fresh the flowers looked and just in awe in how they looked so very much like the picture from their website. She was happy, so I was happy. I would recommend From You Flowers and I will be a repeat customer for sure. The prices are lower than other online florists I checked out and the quality is second to none. Thank you for a great, hassle-free online purchase.

Date of experience: September 16, 2015