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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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DAWN B.
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Flowers were beautiful, and arrived in a timely manner

Date of experience: September 18, 2015
Trudy z.
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It would have been nice to know what the service fees were before I got to the checkout.

Date of experience: September 18, 2015
Trina H.
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So far the experience has been perfect
September 19, 2015

So far the experience has been perfect. I will make a final decision once I see what is delivered.

Date of experience: September 18, 2015
Roxana K.
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Love the offers great and wonderful flowers
September 19, 2015

Love the offers great and wonderful flowers

Date of experience: September 18, 2015
Heather V.
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Very easy process!
September 19, 2015

Very easy process! My friend loved the flowers

Date of experience: September 18, 2015
Dan A.
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I did not see the flowers personally, but person who receive them said they were beautiful

Date of experience: September 18, 2015
ME J.
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You need to be upfront about the $14.99 surcharge you add at the end of the billing screen and not wait until the end when you input all of your info! This charge should be put advertised upfront in the beginning and not at the end!

Date of experience: September 18, 2015
Hazel H.
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You had what I was looking for and was easy to order through your on line service I have been gone all week but understand the flowers were beautiful and was delivered around 11AM which I had paid extra for them to be delivered in the morning, and had hoped earlier but know sometimes that can't be done.

Date of experience: September 18, 2015
patricia s.
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My second time ordering
September 19, 2015

My second time ordering. Had a savings credit but expired too soon. Nice to have it longer

Date of experience: September 18, 2015
Jennifer F.
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So far, everything is great...
September 18, 2015

So far, everything is great... Ended up having issues with same day delivery but customer service definitely made up for the inconvenience. I am over all very satisfied

Date of experience: September 18, 2015
Marcy L.
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I understand about the other charges but I did not see anywhere info about the additional charges other than same day delivery. I am happy with my order.

Date of experience: September 18, 2015
Chris A.
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The flowers were beautiful
September 18, 2015

The flowers were beautiful. My girlfriend was extremely happy. Thank you so much!

Date of experience: September 18, 2015
Karen M.
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I think a photo of what is actually sent to the recipient would be nice, so we know what was received.

Date of experience: September 18, 2015
Emily W.
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I paid the extra money to have the flowers delivered BEFORE 12 and was extremely disappointed when they arrived almost 4 hours late. By this time I was unable to use them. I will not be using this flower service again.

Date of experience: September 18, 2015
Carol B.
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The flowers were for my granddaughter's birthday and she said they were lovely. She also liked the chocolates and bear that came with them. I wish the flowers had been delivered a little earlier in the day. Overall we were very pleased.

Date of experience: September 18, 2015
Teresa M.
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It was somewhat easy
September 18, 2015

It was somewhat easy.

Date of experience: September 18, 2015
Lynn I.
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Deliver was accurate and am overall very pleased with my purchase!

Date of experience: September 18, 2015
Joan M.
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My order was not delivered when promised in time for my son's birthday and when I tried to track it, no one was at he listed phone number. Online site did not have a tracking option? Eventually it was delivered later and he likes it.

Date of experience: September 18, 2015
rachel N.
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Great service!
September 18, 2015

Great service!

Date of experience: September 18, 2015
Max A.
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The flowers looked nothing like the picture
September 18, 2015

The flowers looked nothing like the picture. The picture shows a full pretty bouquet. The one received was not big at all. The roses looked like bugs had been chewing on them. And the balloon was under inflated and hanging to the floor before she could leave work. So unhappy.

Date of experience: September 18, 2015