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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Brian N.
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I am a repeat customer
September 20, 2015

I am a repeat customer. The flowers and arrangements always look as shown or better!

Date of experience: September 20, 2015
Maddy W.
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The items offered on your website are very nice and once delivered I hear are beautiful. Howevrr, the cost of extras and charges for delivery are a bit high. I requested delivery in six days and was charged an additional fee for expidited delivery. Seems a bit excessive. I wasn't asking for same day or the following day delivery.

Date of experience: September 20, 2015
Betsy T.
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Very Easy
September 20, 2015

Very Easy. Thanks

Date of experience: September 20, 2015
Stephanie S.
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The flowers is ordered were NOT DELIVERED
September 20, 2015

The flowers is ordered were NOT DELIVERED. ON TIME AS PROMISED :(

Date of experience: September 20, 2015
Makoto K.
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I received an e-mail in the evening of delivery date advising me that they were unable to find a vender to make a delivery...
But, customer service made a good follow-up effort with a complimentary upgrade.

Date of experience: September 20, 2015
Paige K.
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My arrangement was not delivered on the day I wanted it delivered so they had it delivered the next day and I asked for it to be delivered in the morning. It was not delivered until the afternoon. I paid extra for it to be there early, thankfully I was credited back what I paid.

Date of experience: September 19, 2015
ShaNaNi Z.
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Good communication from customer service
September 20, 2015

Good communication from customer service.

Date of experience: September 19, 2015
Adrienne M.
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Great!
September 20, 2015

Great!

Date of experience: September 19, 2015
Barbara L.
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Satisfied
September 20, 2015

Satisfied

Date of experience: September 19, 2015
Gloria E.
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I won't know more until the order is received...
September 20, 2015

I won't know more until the order is received...

Date of experience: September 19, 2015
Karen M.
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Little pricey but I needed something
September 20, 2015

Little pricey but I needed something

Date of experience: September 19, 2015
Matt Z.
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No comment
September 20, 2015

No comment.

Date of experience: September 19, 2015
Elaine L.
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This is my first order and so far it's been alright but I feel same day charge should not be included.

Date of experience: September 19, 2015
Hilda L.
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The flowers that were actually delivered to my friend for her birthday, looked nothing like the bouquet I had seen on-line. It was supposed to be made up of Roses, white daiseys and carnations...there were no roses in the flowers delivered and it wasn't nearly as full as the one I had seen on line. It was really disappointing.

Date of experience: September 19, 2015
Arielle P.
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The person I sent flowers to said they are beautiful, but they were suposed to be delivered on the 18th and I paid for them to be. She recieved them on the 19th!

Date of experience: September 19, 2015
Ron C.
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Good service & accurate delivery
September 20, 2015

Good service & accurate delivery.

Date of experience: September 19, 2015
david w.
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Very satisfied with your flower arrangement and delivery

Date of experience: September 19, 2015
Mark H.
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Quick and convenient service
September 20, 2015

Quick and convenient service

Date of experience: September 19, 2015
Derrick A.
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Flowers were nice, but not as purple as shown on site. Also really pricy

Date of experience: September 19, 2015
Molly W.
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Great web site, easy to use, many selections
September 20, 2015

Great web site, easy to use, many selections. Flowers were delivered at the appropriate time and were in great condition.

Date of experience: September 19, 2015