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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Adrienne B.
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Great and fair prices
September 23, 2015

Great and fair prices. They loved them and said they were beautiful, thank you!

Date of experience: September 22, 2015
Debre l.
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Very satisified with order =)
September 23, 2015

Very satisified with order =)

Date of experience: September 22, 2015
Gardenia L.
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Arrangement was smaller than displayed, the color scheme was not the same as the site, lack of fullesness in the arrangement. Overall disappointing.

Date of experience: September 22, 2015
Mariah Y.
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I paid for same day shipping and expedited shipping and it did not arrive until the following day. I reached out and someone got back to me the next day. I was refunded my fees for same day/expedited shipping, but it was still a bummer that the recipient did not receive them the day she was supposed to.

Thank you.

Date of experience: September 22, 2015
Vivian M.
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Nice basket
September 23, 2015

Nice basket. Was delivered by 3 in the afternoon. I called because I was concerned it would arrive after I left.

Date of experience: September 22, 2015
Beatriz E.
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Second time I use you
September 23, 2015

Second time I use you. Perfect service

Date of experience: September 22, 2015
Leslie T.
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Christopher with the telephone customer service is awesome.

Date of experience: September 22, 2015
Lindsey R.
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The picture on your website was not at all what the delivered product looked like.

Date of experience: September 22, 2015
Washington
1 review
3 helpful votes
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I am extremely disappointed in the outcome of this transaction! This was my first and last time doing business with this company. I have ordered flowers MANY times and have never had any issues! If you are advertising a bouquet with certain flowers and a certain colored vase, the flowers should look as pictured. The arrangement I ordered showed lilies and the arrangement that was delivered was pretty but it didn't have a single lily or any other comparable flower. The lilies were the main part of the arrangement! Also the vase was not silver as listed in the item description. It was an ugly metallic pink. I had ordered 6 balloons and 4 of them were missing!?!? Aren't balloons the easy part? I wish I would have read some of these reviews before I ordered from this company but now I know what company NOT to use and NOT to recommend to others! From you flowers, you suck! This was a very special day for a very special person and I should be happy with the $76 order I made with your sub par company!

Date of experience: September 22, 2015
Emily B.
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I ordered these for my mother's birthday
September 22, 2015

I ordered these for my mother's birthday. She sent me a picture of the flowers, and they are not what I ordered! I ordered the Stunning Peruvian Lily Bouquet in the medium price range, and this was NOT filled with an assortment of Lilies of different colors- this had one color of Lilies and two roses. And it was not a medium size bouquet. I am not happy with my order at all, and do not feel I got my money worth, nor is it at all what I ordered- not even close to the picture of the item online that I chose.

Date of experience: September 22, 2015
mohsen r.
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Perfect products & services
September 22, 2015

Perfect products & services.
Thank you

Date of experience: September 22, 2015
Connie P.
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Haven't seen the flowers
September 22, 2015

Haven't seen the flowers - but the site is good!

Date of experience: September 22, 2015
Joy h.
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We had an unexpected death in the family
September 22, 2015

We had an unexpected death in the family. I made this order at midnight Sunday and you guys delivered at 9am that morning. I was completely blown away with how quickly you were able to do this and you didn't charge me a ridiculous amount. It meant the world to the person they were sent to. Thank you so so much. I'll never use another flower service.

Date of experience: September 22, 2015
Austin C.
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Good Exp
September 22, 2015

Good Exp

Date of experience: September 22, 2015
Abby I.
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I've never had a problem
September 22, 2015

I've never had a problem. Keep up the good work.

Date of experience: September 22, 2015
Melissa K.
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My sister loved her flowers!
September 22, 2015

My sister loved her flowers! It was awesome that I didn't have the $17 same day fee either that other main stream companies had. Thank you!

Date of experience: September 22, 2015
Jamie E.
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This was an easy process to order the flowers
September 22, 2015

This was an easy process to order the flowers. We had a dear friend pass away and we were sending her flowers, however the picture that was portrayed to us on your website was not the flowers the family received. This was an unbelievable disappointment. I order flowers online all the time and this was the most horrible experience I have had of all time. I will let everyone I know about your website. I am absolutely livid by what you represent. Please contact me in regarding this purchase. If you have any questions, please let me know. Have a good day!
Jamie Manasan
*******283

Date of experience: September 22, 2015
Alice B.
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My order was sent to a friend who called me and said the flowers are beautiful.

Date of experience: September 22, 2015
Scott H.
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From You Flowers Online Order #94915780
September 22, 2015

From You Flowers Online Order #*******

This order was received OK, but this morning my Wife showed me the vase was cracked at the bottom and thus water all over her table...

HELP.

Scott Holte

Date of experience: September 22, 2015
Dawn E.
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They were a gift and the person they went too said they were beautiful.

Date of experience: September 22, 2015