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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Suzanne Q.
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I was not the recipient
September 26, 2015

I was not the recipient. I hope the plant arrived properly at the funeral home as I have no way of knowing.

Date of experience: September 26, 2015
GENEVIEVE R.
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Quick service & very satisfied with the floral...
September 26, 2015

Quick service & very satisfied with the floral arrangement.

Date of experience: September 26, 2015
Sylvester H.
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Superior shopping experience after much frustration with several other sites! Congratulations on doing it well!

Date of experience: September 26, 2015
Ron H.
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It was a very disappointing experience and I believe your customer service department has the record as well as communications received.

Date of experience: September 26, 2015
lynn m.
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Everything was fine and delivered in a quick manner
September 26, 2015

Everything was fine and delivered in a quick manner

Date of experience: September 26, 2015
Jennifer m.
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My order was suppose to be there before five and it wasn't there til 7 then it wasn't put together in the vase I asumed it would be put together not have to put it together yourself.

Date of experience: September 26, 2015
Richard G.
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It was not delivered on time
September 26, 2015

It was not delivered on time

Date of experience: September 26, 2015
Katie P.
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Gorgeous...
September 26, 2015

Gorgeous...my gift receiver was overwhelmed how beautiful the flowers were!

Date of experience: September 26, 2015
J L.
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Great
September 26, 2015

Great

Date of experience: September 26, 2015
Jeff p.
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Had an issue upon placing my order and received IMMEDIATE response from a customer service rep.
Thank you! I'll be back to purchase!

Date of experience: September 26, 2015
Janice B.
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A+ for selection and delivery
September 26, 2015

A+ for selection and delivery

Date of experience: September 26, 2015
Janis L.
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Had issues with the online ordering..
September 26, 2015

Had issues with the online ordering.had to re-enter things a few times.other than that.great prices...My cousins LOVED their flowers! One sent me a picture and it's gorgeous! <3 One more delivery to go tomorrow --hope it's just as beautiful... and we'll be all set.

Date of experience: September 26, 2015
Peter F.
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I was very happy with this product and the delivery time, which allowed me to show a friend who was ill that I was thinking of them.

Date of experience: September 26, 2015
Jeremy M.
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I had very special day planned for a special moment and the flowers would only had made sense being delivered that day. They didn't get delivered and there was no point cause I had to have them on that day and you said you could but didn't. The flowers were very beautiful though.

Date of experience: September 26, 2015
Mrs J.
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Prices was low
September 26, 2015

Prices was low.

Date of experience: September 26, 2015
daniel Z.
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I had an enourmous amount of trouble with the bouquet of the first day. Although the guys from the callling center where very nice, they pretty much could not solve anything and you end up delivering 24h later!

Date of experience: September 26, 2015
Jennifer R.
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Great
September 26, 2015

Great
Still waiting on an order for tomorrow

Date of experience: September 26, 2015
Joan Q.
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Excellent
September 26, 2015

Excellent

Date of experience: September 26, 2015
Diana W.
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Ask later after dilivery
September 26, 2015

Ask later after dilivery

Date of experience: September 26, 2015
Doreen D.
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Quick and easy to use
September 26, 2015

Quick and easy to use. Convenient same day delivery. Handling charges should display prior to final order. Actual total cost is misleading otherwise.

Date of experience: September 26, 2015