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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Catania T.
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Thus far, the browsing and purchasing experience was wonderful. The delivery time was good too. I bought this bouquet of flowers for a friend of mine as a surprise and luckily she let me know that she received them. From the picture that she showed me, the bouquet of flowers that were delivered looked similar to the picture on the website. I will use this service again to buy and deliver flowers.

Date of experience: October 1, 2015
Austin L.
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I would like to see shipping costs down but overall pretty easy. And the delivery though was early and great thank you!

Date of experience: October 1, 2015
will M.
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Thanks flower dudes, i might get some tonight :)
October 1, 2015

Thanks flower dudes, i might get some tonight :)

Date of experience: October 1, 2015
Patricia F.
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Always a nice selection and quick and easy to order.

Date of experience: October 1, 2015
Virginia
1 review
1 helpful vote
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Order flowers and you get leaves. Ordered flowers for my future daughter-in-law to carry at for her wedding. Picked out a beautiful white bouquet of flowers and no leaves at all, what we got was green leaves and one stem of flowers that weren't even open yet, not even close to being open, needless to say she wasn't able to use them and was very disappointed. And me I'm out $50.

Date of experience: October 1, 2015
Michele G.
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Shopping experience is great!
October 1, 2015

Shopping experience is great! Have to see the product to rate fairly. Comments before receiving the flowers.

What was advertised and what I received were vastly different. The picture showed a vase full of long-stemmed roses nestled in a flurry of carnations. What I got was 6 stubby roses with 8-9 carnations and I didn't buy the cheap package. I would post a picture if they let you. Bet I'll post on my Facebook page. Such a rip-off and spent almost $90.00.

Date of experience: October 1, 2015
Michael N.
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Easy
October 1, 2015

Easy - no hassle.

Date of experience: October 1, 2015
Frank M.
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I found just the flowers that are my wife's favorite

Date of experience: October 1, 2015
katherine s.
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Oh my goodness!
October 1, 2015

Oh my goodness! WHERE do I BEGIN? The order was delivered exactly on time. The flowers are stunningly beautiful! I ordered a mylar balloon and got it AND a couple regular ones! Then, the BEST part of all! I ordered a LARGE Teddy Bear. It is absolutely perfect! This order was for my Mother who is in a nursing home in Florida and just turned 95. I have bought her flowers and teddy bears for years and years for her birthday, so even though I now live in Texas, I took the chance and ordered online. Thank you Fromyouflowers.com for making my Mom's special day, even more special!

Date of experience: October 1, 2015
Tanya W.
0 reviews
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Terrible experience
October 1, 2015

Terrible experience. Very disappointed.

Date of experience: October 1, 2015
Sara C.
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Excellent place to buy!
October 1, 2015

Excellent place to buy!

Date of experience: October 1, 2015
Katie B.
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I ordered online 2 days before I needed it
October 1, 2015

I ordered online 2 days before I needed it. Got free delivery. Candy basket was packed.

Date of experience: October 1, 2015
lisa S.
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Great options need some different bear options
October 1, 2015

Great options need some different bear options

Date of experience: October 1, 2015
John M.
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Thank you for such an easy to use service during difficult times.

Date of experience: October 1, 2015
Christa M.
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They couldn't get them there on same day delivery which was dissapointing but made up for it with apology sent to me and the recipient of the flowers as well as an upgrade of the flowers. Great service overall.

Date of experience: October 1, 2015
cheryl s.
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Nice variety for what I needed
October 1, 2015

Nice variety for what I needed

Date of experience: October 1, 2015
Andre B.
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Great prices and easy!
October 1, 2015

Great prices and easy!

Date of experience: October 1, 2015
Kate R.
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Fromyouflowers.com promised same day delivery and waited until late in the day to call to tell me they could not deliver. Had I been notified earlier in the day I could have cancelled my order with them and gone through a competitor. Customer service takes 15 minutes to talk to a person and then they just offer you a coupon on your next order. THE WORST ONLINE ORDERING AND CUSTOMER SERVICE I HAVE EVER DEALT WITH.

Date of experience: October 1, 2015
Elizabeth W.
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My mother in law loved them
October 1, 2015

My mother in law loved them. Thanks!

Date of experience: October 1, 2015
Joanne T.
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Delivery was fast
October 1, 2015

Delivery was fast
Price within my budget
Customer service
Helped me with my order I accidentally ordered twice so they removed one great customer service

Date of experience: October 1, 2015