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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Melissa C.
0 reviews
0 helpful votes
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Hdxbhhf
October 7, 2015

Hdxbhhf

Date of experience: October 6, 2015
JAMI F.
0 reviews
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Smells great
October 7, 2015

Smells great

Date of experience: October 6, 2015
Andre h.
0 reviews
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It's was convenient and fast
October 7, 2015

It's was convenient and fast.

Date of experience: October 6, 2015
Jay W.
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Order delivered as promised
October 7, 2015

Order delivered as promised

Date of experience: October 6, 2015
Santiago O.
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I liked it
October 7, 2015

I liked it. It was manageable, and reliable. The package was intact when it got picked up.
Great job overall.

Date of experience: October 6, 2015
Cheryl C.
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Paid extra 4.99 to have flowers delivered before 12 pm, my Daughter waited all day, and they were delivered at 3:15 instead. I was very disappointed.

Date of experience: October 6, 2015
Vincent C.
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The roses where slightly wielded, I would not recommend.

Date of experience: October 6, 2015
April L.
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So far so good
October 7, 2015

So far so good. We will see when my friend gets her flowers:-)

Date of experience: October 6, 2015
Susan K.
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Everything went very easily and quickly
October 7, 2015

Everything went very easily and quickly.

Date of experience: October 6, 2015
A C.
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Overall excellent customer service and follow up support provided. Rec'd prompt notifications and any required responses pertaining to my complete order. Highly recommended!

Date of experience: October 6, 2015
Bonnie O.
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I didn't know the vase would be half the size
October 7, 2015

I didn't know the vase would be half the size. Maybe I missed it when I placed the order. The flowers were lovely but the short vase took away from the presentation. Also I thought I had read that the flowers would arrive by noon. They were delivered around 5:30 pm and they left them in front of the door. I wanted my wife to be presented with the flowers. They didn't wait for her to open the door. I didn't like the note on the flowers. I like when is separate and in an envelope. I almost missed it

Date of experience: October 6, 2015
Michigan
1 review
2 helpful votes
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Ordered an easy arrangement in the morning for same day delivery. They called me after 4pm (too late to get someone else) and said they couldn't make it. They failed.

Date of experience: October 6, 2015
Stacey N.
0 reviews
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Easy to order and good customer service
October 7, 2015

Easy to order and good customer service

Date of experience: October 6, 2015
Judy B.
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I sent them as a gift, but the picture I saw of them was beautiful. Nice and full, just like the picture shown on the website.

Date of experience: October 6, 2015
Frank U.
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I belive that you need to keep your word about same day delivery.You handled my order a day late.

Date of experience: October 6, 2015
Ronnie Q.
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The expedited service charge that I did not request and that was almost tacked on at the end was not appreciated.

Date of experience: October 6, 2015
Ashley S.
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Easy website to follow, flowers delivered on time, happy

Date of experience: October 6, 2015
dora w.
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Quick and easy; they were beautiful flowers
October 6, 2015

Quick and easy; they were beautiful flowers

Date of experience: October 6, 2015
Christa S.
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Love you guys!
October 6, 2015

Love you guys! Always come through with a deal when i need it most!

Date of experience: October 6, 2015
Jacqueline M.
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Some prompts not clear
October 6, 2015

Some prompts not clear.

Date of experience: October 6, 2015