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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sunshine M.
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Quick, easy and helpful!
October 9, 2015

Quick, easy and helpful!

Date of experience: October 9, 2015
Chris J.
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You guys make it easy
October 9, 2015

You guys make it easy. Thanks!

Date of experience: October 9, 2015
rebeca B.
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It seems kind of pricey
October 9, 2015

It seems kind of pricey.
The flower arrangement in the picture on the website was a lot fuller than the one my mother received. The arrangement my mother received was more "greens" and leaves than actual flowers, and they looked like they were wilting. Y'all charge me $14 for "handling" or delivery fee, and the flowers looked like they weren't handled with care at all.
My mom still loved them, or at least the thought that was put into it, but it's ridiculous that I paid almost $50 for that arrangement, and it didn't look at all like the one posted on your website.

Date of experience: October 9, 2015
Jane T.
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Until the flowers and balloon are delivered, and I hear back from my niece (the recipient), I cannot fully say EVERYTHING WAS GREAT. However, I am pleased thus far.

My niece placed a photo on Facebook showing her birthday bouquet and balloon, and she was ecstatic at how beautiful both were! Therefore, I am extremely pleased with your company and its service. Thank you!

Date of experience: October 9, 2015
shari X.
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I ordered the medium size birthday flowers and in the picture it had over 20 flowers it looked beautiful. Well what was delivered to my mother was 9 flowers in the birthday vase which was not what i picked. The vase was nice so i have no problem with that but the number of flowers is a big issue. She was 80. I also paid for it to be a morning delivery more money for it and she recieved them at 3pm. Not happy at all

Date of experience: October 9, 2015
Grant N.
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Wish you would post fees upfront
October 9, 2015

Wish you would post fees upfront.

Date of experience: October 9, 2015
Akassa s.
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I ordered a vase with pic and text
October 9, 2015

I ordered a vase with pic and text. It didn't say the photo or text was printed on paper for 12.99! I felt ripped off because the wording misleads you...

Date of experience: October 9, 2015
Julia V.
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It's one of the most affordable flower websites, and the variety of flower arrangements and gifts is pretty wide, which is really great.
I didn't send flowers this time, but chose one of the cuter "Get Well" arrangements, and it made the recipient very happy and speeded up the recovery :)

Date of experience: October 9, 2015
Erin Z.
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I have been using your company for several years and am always pleased to hear the arrangements are beautiful and delivered on time. Thank you

Date of experience: October 9, 2015
Karen M.
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Will have to wait and see if flowers are fresh, pretty and delivered quickly.

Date of experience: October 9, 2015
Homer K.
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The smiley face on a stick for $5 was a rip off
October 9, 2015

The smiley face on a stick for $5 was a rip off.

Date of experience: October 9, 2015
Bobbi L.
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Fine
October 9, 2015

Fine

Date of experience: October 9, 2015
Erica W.
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The picture online was more beautiful then the flowers my mother received. Hopefully next time or if i decide to shop here again i hope the picture matches the actual flowers that is being delivered. Other than that everything was nice and on time. Thanks

Date of experience: October 9, 2015
Lori V.
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Great service!
October 9, 2015

Great service! Easy to use website and flowers were beautiful!

Date of experience: October 9, 2015
Mel K.
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I looked at other sites for next day delivery, and they charged more fees at a higher cost for similar arrangements. I like that I didn't have to jump through hoops with fromyouflowers.com

Date of experience: October 9, 2015
joy c.
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Mother was very happy with her beautiful flowers thank you

Date of experience: October 9, 2015
Hope B.
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The arrangement was beautifully done
October 9, 2015

The arrangement was beautifully done.

Date of experience: October 9, 2015
Francisco E.
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It was quick and easy process with on time delivery.

Date of experience: October 9, 2015
James B.
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Client services helped me correct a spelling mistake after order was sent off

Date of experience: October 9, 2015
Anthony D.
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Easy ordering and payment process, but the flowers were never delivered the day requested. Upon contacting customer service, I was upgraded for free and the flowers were delivered the next day.

Date of experience: October 9, 2015