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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Tdubb T.
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Efficient
October 9, 2015

Efficient. Surveys ask specific questions. I am not likely to recommend the service because it's unlikely I'll run into someone who asks me who they should use. If they do then I would recommend. That's not what the survey asked.

Date of experience: October 9, 2015
Cami B.
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The arrangement that arrived looked very similar to the picture. The recepient was thrilled with the quality.

Date of experience: October 9, 2015
Mary Q.
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The flowers were fresh
October 9, 2015

The flowers were fresh. Chocolates & balloon were very nice.

Date of experience: October 9, 2015
Beverly I.
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Very helpful staff
October 9, 2015

Very helpful staff. My I-pad shutdown after I hit purchase and wasn't sure if order was placed or not. Customer service was very helpful in finding out that information for me so I did not duplicate the order. Flowers arrived on time despite the recipient's hospital room changing after placing order. I was told the flowers were very nice but I didn't get to see for myself.

Date of experience: October 9, 2015
BC J.
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Flowers were wilted in bad condition
October 9, 2015

Flowers were wilted in bad condition. I wasted my money. I will not purchase flowers from this company anymore and I will not recommend them. Very disappointed

Date of experience: October 9, 2015
Mary B.
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I had a corporate discount, but this ended up being cheaper- when I bailed out, the $7.50 offer to come back was actually $5 higher than my original order... Not a very enticing comeback offer... Make the corporate discounts enough so that we don't have to question doing a
"special offer"... Makes you feel taken advantage of...
Also, if I could attach pics to this I would show you the difference between what was ordered and what was received- I was dissatisfied with the lack of fullness in the bouquet and the latex balloon is already half dead...(it was JUST delivered today)

Date of experience: October 9, 2015
Steve S.
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It was seamless and quick
October 9, 2015

It was seamless and quick. I like that!

Date of experience: October 9, 2015
Bridget D.
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All was fine!
October 9, 2015

All was fine!

Date of experience: October 9, 2015
Mary B.
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Very impressed with how quickly my order was processed.

Date of experience: October 9, 2015
Linda P.
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It was delivered ok but it was a lot smaller than I thought and not as many flowers as was pictured on line. It was ok. Over forty dollars with shipping I thought was a little high.

Date of experience: October 9, 2015
Wendy O.
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Timely delivery
October 9, 2015

Timely delivery.

Date of experience: October 9, 2015
Raynae W.
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Very few flowers in it was more greenery than anything else. We were hoping with it being florist choice it would be a lot more creative. Will not use this again

Date of experience: October 9, 2015
Patricia Z.
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I just love this place..
October 9, 2015

I just love this place.the flowers and present I send are just like the pictures or better! Big thank you for your fast service too.I also send a fruit basket and they call me to tell me they couldn't have it ready same day and if it was ok to delivery the next day...so they did and the basket is wonderful!

Date of experience: October 9, 2015
Kingston G.
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Customer service was horrible
October 9, 2015

Customer service was horrible. Even though I paid for expedited shipping, the flowers were delivered 3 hours later the time frame I was given.

Date of experience: October 9, 2015
Amy C.
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There was no tracking or delivery information until I called customer service to figure out what was going on, but overall, it got delivered on time.

Date of experience: October 9, 2015
Lori R.
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Unsure of experience
October 9, 2015

Unsure of experience. Will be able to tell you more after satisfactory delivery. This was my first time using your site. I was very pleased with the experience from time of order until time of delivery. I will use this site again.

Date of experience: October 9, 2015
Nancy M.
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Met daughter loved the flowers
October 9, 2015

Met daughter loved the flowers - sent me a pic and they were beautiful!

Date of experience: October 9, 2015
Gregorio o.
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Awesome good service
October 9, 2015

Awesome good service

Date of experience: October 9, 2015
BOB F.
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My wife loved the flowers
October 9, 2015

My wife loved the flowers.
Thank you

Date of experience: October 9, 2015
Lina E.
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Great service, generally cheap price and good quality product.

Date of experience: October 9, 2015