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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Monica U.
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Easy, great pics
October 11, 2015

Easy, great pics. But wasn't sure of the total till the very end.

Date of experience: October 10, 2015
Cecille S.
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FOR A FIRST TIME BUYER I WAS SO HAPPY TO FIND EXACTLY WHAT I WAS LOOKING FOR!

Date of experience: October 10, 2015
Bonnie E.
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I think your delivery fee is outrageous
October 11, 2015

I think your delivery fee is outrageous.

Date of experience: October 10, 2015
Joseph A.
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Picture looked a nicer and bigger
October 11, 2015

Picture looked a nicer and bigger. When my wife recieved the flowers sent me a picture and looked like if I bought them at a grocery store. Was not impressed, price was expensive.

Date of experience: October 10, 2015
New York
1 review
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Unreliable
October 11, 2015

I placed my order online, then called customer service to follow up with a few questions. The rep that I spoke with was very nice. She called the local florist that would be making/delivering the arrangement and was able to discuss my request with them, and confirmed that they would fulfill my request. At this point I was very impressed with their customer service- Until the next day a little before noon when another customer service rep called me to say that the florist could not make the white standing spray that I had ordered. This day was hard enough on my family without having to worry about something like this. I asked what standing arrangement could they make for me, but was told they could only make a basket. I do not understand why they did not tell the customer service rep the day before, when they were on the phone discussing my request with the sash that they were unable to make standing arrangements, I obviously would have called another florist that day, instead they waited until noon the next day (when we had asked for the order to be delivered by 1pm) I honestly was speechless, who does this to a grieving family? Luckily my family found another local florist who had a beautiful standing arrangement delivered shortly after 1pm -But I am horrified by this experience, and unfortunately would be too afraid to ever use From You Flowers again.

Date of experience: October 10, 2015
Dana M.
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Fast and simple service
October 11, 2015

Fast and simple service

Date of experience: October 10, 2015
B S.
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Price was definitely more than I wanted to pay
October 11, 2015

Price was definitely more than I wanted to pay. Initial flower cost was discounted but there were extra fees for next day delivery and a handling fee. I ended up paying what I normally would at a regular florist.

Date of experience: October 10, 2015
Krista M.
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...
October 11, 2015

Date of experience: October 10, 2015
Marguerite G.
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Everything is okay!
October 11, 2015

Everything is okay!

Date of experience: October 10, 2015
Sue C.
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I got busy and forgot to order my usual birthday gift for a friend. I got on fromyouflowers.com found what I needed, requested same day delivery and it was there within 3 hours. Very happy with the service and my friend loved her candy bouquet. I will definitely use them again.

Date of experience: October 10, 2015
Mary H.
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The gift basket items were a little disappointing
October 10, 2015

The gift basket items were a little disappointing. Delivery and customer service were great. Overall 3.5 stars.

Date of experience: October 10, 2015
Shalonda B.
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Fast and easy experience!
October 10, 2015

Fast and easy experience! Thanks so much!

Date of experience: October 10, 2015
Kathleen M.
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Love the selection and pricing was good
October 10, 2015

Love the selection and pricing was good.

Date of experience: October 10, 2015
Nancy J.
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Quick and Easy, I know the flowers will be beautiful.

Date of experience: October 10, 2015
harry s.
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Very easy and no red tape
October 10, 2015

Very easy and no red tape - you are to be congratulated.

Date of experience: October 10, 2015
Claudia S.
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The service/handling charge seems a bit extreme
October 10, 2015

The service/handling charge seems a bit extreme.

Date of experience: October 10, 2015
Ruby M.
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Balloon was deflated they were late and I paid extra to get them delivered by 12pm and came at 2pm

Date of experience: October 10, 2015
Carol T.
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Very nice arrangement!
October 10, 2015

Very nice arrangement! Easy to order and delivery time was perfect!

Date of experience: October 10, 2015
Dmitriy T.
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Great!
October 10, 2015

Great!

Date of experience: October 10, 2015
thomas c.
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She was very happy with the product
October 10, 2015

She was very happy with the product.

Date of experience: October 10, 2015